RoomReady is hiring: AV (Audio Visual) Commissioning Technician in Boston

RoomReady is supporting our Integration Services team with the filling of a Certification Technician role. The Certification Technician's primary role is to assess installed systems to verify all aspects of the scope of work are met, ensure software is properly functioning, and certify that all aspects of the system are configured to RoomReady standards. This position has some travel requirements with overnight travel up to 25%. Candidates for this role must be located in the Boston, MA area.

What will you be doing?

• Remote or in-person verification of system performance to ensure all aspects of the scope of work are met.
• Quality control of room deployments to ensure every system is configured to RoomReady standards.
• Review and critique certification reports completed by field technicians.

About Us
RoomReady is a growing audiovisual technology company that believes technology must improve the meeting room experience, simple is better, and speed matters. All our employees live those beliefs daily through providing an avenue to execute our innovative solutions.

RoomReady has 6 Core Values that we look for in every candidate:
Care Deeply- listen to learn, engage in debate, be civil, do more

Hustle Smart- do and think versus do or think

Use Common Sense-solve problems with simple, practical ideas

Own It-be eager, ask questions, learn from mistakes, do what you say you will do

Help Others- be deliberate about helping others, always do what is right

Stay Grateful- find joy and approach every situation as an opportunity

RoomReady runs on EOS (Entrepreneurial Operating System). All employees at RoomReady are asked to use the simple, practical tools of EOS. This system is creating a more cohesive, functional, and healthy leadership team and is helping our company get better at:

Vision-getting everyone in our organization 100% on the same page with where we're going, and how we plan to get there
Traction®-instilling focus, discipline, and accountability throughout the company so that everyone executes on that vision-every day

Why work for us?:

• 3 outstanding medical plans to choose from, and one plan is FREE - plus FREE Dental and Vison coverage for our employees!
• 3 weeks of Paid Time Off
• Paid Maternity Leave
• Awesome people
• Profit Sharing
• 401K Match
• Paid Holidays
• Please see our company benefits highlighted here: https://roomready.com/about/careers/

Key Responsibilities:

• Provide installation support to field technicians, including assistance loading and adjusting DSP configurations, loading and debugging control system programming, configuring network settings, and troubleshooting issues with equipment configuration.
• Perform and record test calls to document complete system operation.
• Participate in client trainings.
• Resolves customer problems or concerns relating to installations promptly.

Skills and Qualifications:
As a Certification Technician, the ideal candidate will need:

• Advanced knowledge and experience installing and troubleshooting AV system installations.
• Must have knowledge of the technical aspects of audiovisual and UC systems, including collaboration systems utilizing Cisco Webex, Microsoft Teams Rooms, and Zoom Rooms.
• Acquire and maintain knowledge of current products and the functionality thereof.
• Understanding of networking, VLAN configuration, multicast traffic, and POE variations.
• Outstanding follow-up and follow-through skills.

Candidate Instructions:

Interested candidates who meet the minimum skills and qualifications as described above should visit RoomReady.com and apply under the careers tab. This position has a hybrid reporting structure.

We ask applicants to complete an online assessment. This quick survey is not a test, and there is no right or wrong answer. Please follow the link below and complete the survey portal.cultureindex.com/public/survey/general/7ctTD6GFK7 it will take about 7 minutes to complete a survey.

It is the policy of RoomReady to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, creed, ancestry, sexual orientation, sex, gender identity, national origin, marital status, veteran status, liability for military service, or any other factor prohibited by applicable federal, state or local law.