Audio Visual Operations Supervisor Job at INSPIRE in Colorado Springs

Founded in 1986 as a family-owned business, INSPIRE has evolved into a global leader in event organization, hosting over 2,500 events annually across the United States, Mexico, and the Dominican Republic.

At INSPIRE, we believe the success of live events in the hospitality industry goes beyond advanced technology—the people behind it drive it. We take pride in offering our employees opportunities for growth through career development and succession planning, fostering a customer-focused, innovative, and team-oriented culture.

We specialize in live events and provide state-of-the-art audio-visual solutions that elevate conferences, meetings, and events within the hospitality sector. Our skilled technicians and creative professionals collaborate closely with clients to ensure seamless communication and unforgettable experiences. Through personalized, professional service, we build lasting relationships and consistently deliver outstanding results.

We seek a full-time Audio Visual Operations Supervisor to work at The Broadmoor in Colorado Springs, CO.

The compensation for this Audio Visual Operations Supervisor Role is $25-27/hr, depending on experience.

Job Summary

The Floor Supervisor will assist and direct assigned Hotel Audiovisual Technicians in day-to-day operations, ensuring that all levels of service and standards of operations are met and exceeded in the perception of our clients and customers.

Summary of essential functions for the Audio Visual Operations Supervisor

• Verify that the AV equipment needed is in our inventory before the event.
• Set up, operate, and troubleshoot all equipment, devices, and systems.
• Ensure all equipment is fully operational, and repair/clean when necessary.
• Demonstrated advanced technical knowledge of programming, setup, testing, and troubleshooting of AV equipment and software.
• Label broken equipment.
• Check delivered equipment and room set-up against Banquet Event Order/Flow Sheets.
• Communicate additions or deletions to flowsheets.
• Break down, remove, and secure equipment.
• Perform daily floor management including directing the workflow of technicians and assisting management with labor needs and scheduling.
• Understand acoustics and sound amplifications to support temporary and permanent equipment solutions for events and daily operations.
• Assist and instruct guests/customers regarding proper usage/operation of AV equipment.
• Up-sell AV services.
• Monitor equipment operation.
• Assist management in hiring, training, motivating, and coaching employees; and serve as role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Other tasks as requested.

Minimum Requirements

• 3-5 years of customer service or hospitality experience is preferred.
• 3-5 years of audio-visual experience is required.
• Knowledge of technical theory.
• Advanced problem-solving skills.
• Experience leading workflow and team members. Must have great organizational skills with a focus on deadlines and prioritization.

Skills and Specifications

• Ability to communicate, both verbally and in writing, with both technical and non-technical constituents.
• Excellent organization, communication, and motivational skills.
• Service-oriented with attention to detail and deadlines.
• Possess the ability to manage and work with many different types of people and personalities on many different levels.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Strategy/Planning and Information Technology

Industries

Events Services

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