Azusa Pacific University is hiring: Communication Specialist - Auxiliary Service

Communication Specialist - Auxiliary Services

Pay $23.58 - $30.65 / hour

Employment type: Full-Time

Job Description

APU is seeking employees who desire to engage in our thriving culture by cultivating community through professional interactions, demonstrating a posture of lifelong learning, and modeling Christ-like character. Working together, employees at APU commit to establishing a university atmosphere that is pleasing to God and edifying to one another.

The Communication Specialist is responsible for communicating the services provided by all departments in Auxiliary Services across a variety of platforms to the university and the surrounding communities. This role requires a detail-oriented collaborator with the ability to meet deadlines, design and create visual elements, and assist in the execution of marketing strategies of the departments. The specialist operates as a creative problem solver and is able to develop projects from concept through production. This role plays a critical support function to the Director to maintain the highest quality visual communications for the Auxiliary Services departments that is consistent with the University standards.

Required Education

• College graduate or equivalent experience.

Required Experience

• Minimum of 2 years in graphic design
• Preferred one year of marketing experience

Primary Duties/Essential Functions

• Responsible for coordinating the planning, design, and implementation of all Auxiliary Services marketing campaigns and public relations materials, both digital and printed, in collaboration with the Auxiliary Services team leaders.
• Maintains websites for Auxiliary Services’ entities and partners with Strategic Communications and Engagement department to ensure correct information is displayed on APU web pages.
• Coordinates and organizes photoshoots for Auxiliary Services entities.
• Responsible for hiring and supervision of student employees.
• Responsible for the maintenance and interaction of social media sites: Facebook, Instagram, Twitter, etc.
• Creates layouts and designs, advertising, and other published materials in print and online.
• Evaluate and monitor campaign performance on an ongoing basis by analyzing key metrics and creating comprehensive reports.
• Assists Director with relationships with internal customers and external vendors (i.e., Grubhub and Bon Appetit) to ensure high-quality and timely execution of marketing programs.
• Conduct research to analyze competitive industry landscape, market trends and customer behavior, and prepare reports by collecting, summarizing, and analyzing data.
• Support Director and Auxiliary team leaders in establishing and evaluating a marketing strategy and plan by analyzing and updating marketing calendars and organizing and planning promotional presentations.
• Assists in the branding of all Auxiliary Services’ entities.
• Provides day-to-day graphic needs for all Auxiliary Services’ entities.
• Creates innovative designs that have high visual impact and communicate appropriate messages combined with written and visual elements.
• Reviews final layouts and suggests improvements if required.
• Contributes to group discussions and critiques with other team members.
• Responsible for daily electronic timekeeping as it applies to the scope of this position.
• Regular, punctual attendance as required by the supervisor based on department needs.
• Attends conferences and workshops as assigned.
• Maintains compliance with APU mission, vision, positional statements, and other policies and procedures.
• Required to work varied work schedules to include evenings, weekends, and holidays in support of operational needs.
• Performs other duties as assigned by the supervisor.

Skills

• Effective project management skills.
• Ability to multitask.
• Excellent communication skills.
• Initiative, drive, common sense, attention to detail, creative flair, and flexibility.
• A firm grasp of graphic design fundamentals with a strong working knowledge of design software including but not limited to the following: Adobe Illustrator, Photoshop, InDesign, and Acrobat.
• Knowledge in printing methods and production standards.
• A true sense of ownership and passion for results.
• Understands sales processes.
• Friendly, flexible, customer service-oriented.
• Good listening, written, and verbal communication skills.
• Good organizational skills.
• Ability to work well with others, a team player.
• Ability to follow written and oral instructions.
• Self-starter with ability to meet deadlines.
• Ability to perform repetitive tasks until completed.
• Ability to handle multiple tasks and interruptions.
• Works well under pressure.

Mental Demands

• Handles daily customer service problems and complaints using current policies.
• Handles daily student personnel issues, using own experience and judgment with policies and procedures.
• In agreement with the purpose and goals of Azusa Pacific University in providing a Christian-based higher education for its students.

Physical Demands

• Requires repetitive motion and sitting at computer keyboard.
• Hearing and speaking on the telephone.
• Meetings may require walking and/or driving to various University locations.
• Ability to pull, push, bend, grasp, reach, and lift up to 20 lbs.
• Must be able to climb stairs multiple times in a workday.

Visual Demands

• Computer monitor and reading.

Environment

• Pleasant office setting, comfortable temperature.
• Limited remote working is available.

Technologies

• Proficient in Google Apps, Microsoft Office, Word, Excel, Adobe Illustrator, Photoshop, InDesign, and Acrobat.
• Basic office equipment.

Compensation

• Grade 9: $23.58 to $30.65 is the hourly compensation for this role and reflects what Azusa Pacific University reasonably expects to pay for this position. Actual compensation may vary based on qualifications, experience, and internal equity. In addition to compensation, APU offers a competitive benefits package.

Azusa Pacific University is a Christ-centered, multicultural community that values and seeks faculty and staff who are committed to diversity, work effectively with diverse populations, and engage others in ways that honor our rich cultural mosaic and biblical foundation. Please click the links to learn more about 'what we believe', our 'mission statement', and our 'statement of faith'.

Azusa Pacific University will conduct a background check on all final candidates.

Review of applications will begin immediately, and the position will remain open until filled unless otherwise stated. Azusa Pacific University does not discriminate on the basis of race, color, national origin, sex, age, disability, or status as a veteran in any of its policies, practices, or procedures. Women and minorities are encouraged to apply.

About the company

Azusa Pacific University is a private, evangelical Christian university in Azusa, California.