Service Writer Job at TMC Transportation in Brownsburg

TMC Transportation's Maintenance Department supports a fleet of one of the largest employee-owned flatbed carriers in the nation. We pride ourselves on providing maintenance to some the best equipment in the industry. TMC can offer you a fast-paced career where each day brings a new challenge.

TMC Offers:

• Employee Stock Ownership Plan (ESOP)
• 401K Plan
• Health Insurance - medical, dental, vision and prescription coverage
• Life Insurance
• Short and Long-Term Disability
• Paid Vacation
• Sick Pay
• Free uniforms and cleaning service

TMC Transportation has an immediate opening for a Service Writer working out of our Des Moines, IA shop.

PRIMARY FUNCTION:

Manages the scheduling and planning of all maintenance through the AHI internal Maintenance departments by performing the following duties.

DUTIES AND RESPONSIBILITIES include the following:

• Schedules tractors and trailers for service and repairs based on date of last service, urgency of repairs, delivery requirements, driver requirements, and operations request.
• Communicates regularly and consistently with Customer Service Representatives, Fleet Managers, Drivers, Shop Management and Road Repairs to determine needed repairs and establish a service schedule in advance of arrival of the equipment.
• Works directly with shop management to verify availability of facilities.
• Reviews and closes repair orders based on procedures provided by the service manager

MINIMUM QUALIFICATIONS/EXPERIENCE:

• High school diploma with relevant work experience required.
• Strong computer knowledge with Microsoft Office products.
• Strong mechanical back ground is a plus
• Ability to function in a fast-paced work environment.
• Ability to plan and organize, attention to detail, problem-solving skills.
• Excellent verbal and written communication skills with all levels company personnel.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT: The physical requirements and work environment described are representative of those present while performing the essential functions of this job.

• Must be able to sit and use telephone and computer, simultaneously, for extended periods of time.
• Must be able to speak and hear clearly in a high volume telephone environment.
• Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds).