VMSI (Veterans Management Services, Inc.) is hiring: Technical Writer in Laurel

VMSI is seeking an experienced Technical Writer to support a proposed contract with our client located in Laurel, MD.

As part of this team, you will be responsible for creating, editing, and maintaining high-quality technical documentation and media, ensuring clarity, accuracy, and adherence to industry best practices. You will work closely with IT professionals, developers, subject matter experts, and end-users to gather information and develop comprehensive documentation that supports system functionality and user needs.

Responsibilities:

• Develop and maintain a variety of technical documentation, including user manuals, operational guides (e.g., user guides, quick reference guides), training materials (e.g., brochures, presentations), Standard Operating Procedures (SOPs) for maintenance and troubleshooting, and after-action reports.
• Create instructional videos, including eliciting media content and textual information, formatting, developing content compliant with accessibility and quality standards, and saving to designated platforms.
• Research and gather information from IT project managers, developers, subject matter experts (SMEs), and end-users to create comprehensive and accurate content.
• Edit existing documents for clarity, consistency, and adherence to company standards, grammar, and formatting guidelines.
• Utilize documentation and video production tools to produce high-quality, professional documentation and media.
• Format and upload documentation to designated repositories.
• Proofread all materials for grammatical accuracy and technical precision.
• Collaborate with cross-functional teams to ensure alignment on documentation needs and updates.
• Leverage industry best practices in technical writing and video production.

Qualifications:

• Bachelor’s degree in English, Communication, Information Technology, or a related field preferred. 10 years of relevant experience may be substituted in lieu of a bachelor’s degree.
• Six (6) years of senior-level experience preferred. Minimum of 6 years of experience in a technical writing position.
• Proven experience in technical writing, editing, and proofreading.
• Strong skills in technical writing, editing, and proofreading.
• Proficiency in documentation tools and version control.
• Understanding of software and project development processes.
• SOW and RFP development experience preferred.
• Experience in video production and editing is a plus.
• Experience working with or supporting federal government agencies is highly desirable.

This position is contingent upon contract award.

BENEFITS:

VMSI is proud to offer industry leading compensation, high-quality, broad, and diverse benefits, a very generous Paid Time Off plan and a corporate 401k plan with unlimited company match! For more information on our benefits, please visit: our benefits page.

Equal Opportunity Employment: VMSI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

VMSI is an E-Verify Employer.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Writing/Editing

Industries

Business Consulting and Services, Information Services, and IT Services and IT Consulting