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Key Hyundai of Milford

Key Hyundai of Milford is hiring: Service Writer in Milford

Key Hyundai of Milford, Milford, CT, United States, 06466

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Job Description

Job Description
Description of the Role:

Key Hyundai of Milford is seeking a talented and motivated individual to join our team as a Service Writer. As a Service Writer, you will be responsible for assisting customers with their automotive service needs, ensuring a seamless and exceptional service experience.

Responsibilities:
  • Interact with customers to understand their service requirements and provide appropriate recommendations.
  • Document customer concerns and vehicle information accurately.
  • Coordinate between customers and technicians to ensure efficient and timely service delivery.
  • Keep customers informed about the progress of their service and notify them of any additional repairs or costs.
  • Handle customer inquiries, concerns, and complaints in a professional and courteous manner.
  • Maintain a clean and organized work area.
Requirements:
  • Previous experience in a similar role in the automotive industry is preferred.
  • Strong communication and customer service skills.
  • Ability to multitask and prioritize tasks in a fast-paced environment.
  • Detail-oriented and able to accurately document information.
  • Proficient in using computer systems and software.
Benefits:
  • Competitive salary range of $60,000 - $120,000 per year.
  • Comprehensive health, dental, and vision insurance plans.
  • 401(k) retirement plan with employer match.
  • Paid vacation and sick leave.
  • Opportunities for career growth and advancement within the company.
About the Company:

Key Hyundai of Milford is a leading automotive dealership located in Milford, Connecticut. We are committed to providing exceptional customer service and high-quality vehicles to our clients. With a dedicated team of professionals, we strive to create a positive and rewarding work environment for our employees.