Community Manager I Job at COGENT Infotech in New York

What stands out to the manager:

• Experience in beauty or fashion or a related field
• Social listening and identifying rising trends
• Passion for interacting with people
• Strong communication skills
• Experience presenting in front of groups
• Content creation experience to fuel the social calendar
• Highly organized and able to manage deliverables
• Ability to work with stakeholders and report into multiple teams
• Caption writing and good grammar is a must

Interview Process:

• First round panel interview
• Share work or complete an assessment
• Meet with brand leader

COMMUNITY MANAGER SCOPE

• Post, monitor, and engage with the community on Biolage’s Instagram
• Write captions and develop community responses
• Lead monthly calendar development, source UGC, secure rights, manage reviews, and ensure timely delivery
• Trend watching and agile content creation
• Build relationships with influencers through community outreach and product send outs
• Monitor and report on channel performance
• Support content team and social lead on additional content-related requests

CM Role Breakdown:

Channel Managed: Instagram

[40%] Community Management

• Content Calendar Planning
• Content planning and creation
• Caption Writing
• Posting and Monitoring
• Finding UGC and securing rights
• Ensuring diversity of the content posted
• Digital engagement and advocacy sendouts
• Proactive and reactive engagement
• Meta admin tasks
• Sharing content with markets
• Trend and social listening

[30%] Agile Content & Product Launch Support

• Capturing content on set
• Planning and executing key moments for product launches or agile trends
• Content performance reporting

[30%] Ambassador & Influencer Management

• Product ordering and send outs
• Identifying influencers
• Relationship building (Digital engagement)
• Managing payment partners and invoices
• Creating briefs
• Reviewing content and providing feedback
• Values Match analysis

Platforms Used:

• Rival IQ
• Dash Hudson
• Talk Walker
• Wrike
• Sprinklr
• Opera
• Traackr
• Cerby
• Resolver (VM)

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