Insight Global is hiring: Audio/Visual Support Technician in Oakland

We are looking for an Audio/Visual Support Technician to work for one of the nations largest University systems at their HQ. In this role the candidate will provide support and expertise for the operation and maintenance ofAVsystems and services for conferencing, digital signage and workspace booking. They will be assisting u withAVissues as needed.Providing end-user training, instruction, and guidance onAVsystems and services. Assisting with complexAVevents and most sensitive clients. Performing assessment, maintenance, independent troubleshooting and repair ofAVtechnology devices and services. This candidate will act as the principal resource forAVtechnology set-up, management, and remediation of equipment failures in addition to performing select administrator duties for Zoom.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com . To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Required Skills & Experience- Minimum 3 years providingmaintenance toAVsystems and services for conferencing, digital signage and workspace booking- Experience with administrating and supporting Zoom- Past experience with providing white glove support to higher level clients- Prior experience providing end-user training, instruction, and guidance onAVsystems and services Nice to Have Skills & Experience- Ability to work independently without micromanagement- Prior knowledge of how to install and modify new or existing AV systems Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.