Chicago Transit Authority is hiring: Summer 2025 End User Computing Specialist I

Chicago Transit Authority is the second largest transit system in the country! Our college internship program offers summer and year-long internships that provide students with valuable work experience, professional development, and mentorship. Students receive exposure to the discipline of the workplace and are guided by subject matter experts who assist them in acquiring the skills, knowledge, and experience needed to perform in today's technically demanding careers. Interns at CTA work in a range of departments across the authority. Our internships are project-based; therefore, the skills that we seek vary based on the needs of the projects during each term. All majors are welcome to apply, but please see education experience/requirements for specifics about what disciplines each internship project is seeking. Internships are part-time (15 hours a week) during the school year and full-time (40 hours a week) during the summer. In this role within the Chief Strategy, Data and Technology Officer department's Technology unit, interns will: Develop video tutorials and training content that is tailored to CTA's use of MS Office productivity tools. Research MS Office productivity tool capabilities including new features and functions. Collaborate with departments to determine current use of productivity tools. Interview internal staff for challenges or opportunities to improve usage of tools and applications. Primary work location for this role: CTA Headquarters (567 W. Lake Street, Chicago Illinois 60661) Educational Experience/Requirements: Preferred Major(s): Human Resources, Organizational Development, Communications, Social Sciences, Information Technology Preferred Level of Education: College junior and above Required enrollment status: Full-time (as defined by your academic institution) in a degree program at an accredited college or university Physical Requirements: The demands associated with the normal office environment Must be able to comply with office policy to work on-site twice per week Light physical activity, including walking outdoors and climbing stairs Knowledge, Skills and Abilities: Strong Microsoft Office and computer skills. Excellent verbal and written communication skills. Good analytical and critical thinking skills. Proficient organizational skills with attention to detail. Good project management skills. Knowledge of content creation tools.