Audio Visual Commissioning Augmentation Job at Net2Source Inc. in Charlotte

Audio Visual Engineer

Job Location: 214 North Tryon Street, Charlotte, NC (Onsite)

Contract

Job Summary:

Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.

Experience: 10 to 14 years

Required Skills:

• Audio/Video Conferencing
• Microsoft Teams
• Cisco Webex Calling
• Cisco Webex Contact Center
• Teams Admin Center
• Teams Live Stream
• Cisco Webex
• Cisco Webex Control Hub
• Video Conferencing Systems

Responsibilities:

Technical Responsibilities:

• Extensive history of hands-on experience with collaboration platforms and tools, such as Microsoft Teams, Teams Admin Center, Teams Live, Stream, Cisco Webex, Cisco Webex Control Hub, and video conferencing systems.
• In-depth expertise in installing, configuring, commissioning, troubleshooting, and maintaining video conferencing devices (MTRs, Cisco Webex, Poly).
• Familiarity with conferencing and meeting connectivity across various platforms, including Zoom, Webex, and Teams.
• Experience with planning, deploying, and managing Cisco Room OS video conferencing endpoints and Microsoft Teams Rooms (MTR).
• Knowledgeable in A/V systems, including Crestron, Sound Control Technologies, Tricaster, Biamp, Shure, and projectors (e.g., Epson, NEC), as well as BrightSign players.

Business Responsibilities:

• Maintain a proactive, positive, and professional attitude when supporting all levels of teammates.
• Full-time, in-office presence required.
• Willingness to travel locally and regionally as needed for installation, maintenance, and troubleshooting.
• Demonstrate a strong sense of urgency in resolving issues without compromising quality; must follow through in a professional and timely manner.
• Comfortable navigating ambiguity and performing well under pressure.
• Punctual, with a strong sense of ownership and attention to detail; consistently strives for excellence in all tasks.
• Team player who can collaborate with both immediate and company-wide teams, while also being self-sufficient and proactive in seeking assistance when necessary.
• Consistently maintain a positive and proactive attitude.
• Strong written, verbal, and presentation skills.
• Capable of managing time effectively, including task prioritization.
• Committed to adhering to industry standards and Truist best practices.

Essential Duties and Responsibilities:

• Deep understanding of conferencing infrastructure.
• Oversee multiple initiatives related to the 2025 Evergreen project, including collaboration with M365 engineering and unified communications teams. Responsibilities include managing high-level designs, low-level designs, testing plans, commissioning, implementation plans, and production turnover.
• Manage and resolve escalated issues quickly and efficiently.
• Collaborate with engineering, application development, configuration management, quality assurance (QA), production support, and other technical/business stakeholders.
• Stay updated on industry trends and innovations related to conferencing and collaboration technologies.

Years of Experience: 10-14 Years of Experience