TSR Consulting
User Experience Researcher (Non-Payrolled)
TSR Consulting, Ohio City, Ohio, United States, 45874
About TSR:
TSR is a relationship-based, customer-focused IT and technical services staffing company.
For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.
Mission & Vision
We do not believe in building a vision around the company but building a company around our vision, which is simply;
Every employee's voice matters, their effort is appreciated, and their talent is rewarded.
We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.
Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.
User Experience Researcher (Non-Payrolled)
Job Description
Location: Ohio, Ohio Remote: Remote Type: Contract Job #81559 Our client, a leading financial services company is hiring a
User Experience Researcher
on a long-term contract basis. Job ID 81559
Work Location: Ohio Summary: We are seeking a User Experience (UX) Researcher who is passionate about leading and applying a user-centered approach to product development, with a focus on research. Research insights are the foundation for solutions that ensure student learning. The UX Researcher will help guide product teams to build research-based solutions across print, web, and mobile K-12 curriculum experiences through collaboration with Product Management, UX Design, Product Design, Academic Design, Content and Digital Strategy, and Accessibility teams. A Continuous Discovery framework is the basis for this approach. Responsibilities:
Be a change agent evangelizing and bringing awareness to user-centered methodologies and practices across the company, supporting cross-functional product teams at different stages of understanding. Align research to strategy and understand how to frame research plans that drive confident decision-making. Help teams through the process of developing clear hypotheses and then propose appropriate methods for research and synthesis. Build presentations, lead discussions, and facilitate synthesis workshops for different stakeholders throughout the organization focused on results and actionable recommendations from research studies. Collaborate with Designers and/or Product teams to translate user needs into tangible solutions. Triangulate and collaborate with product analytics and market research. Support our Research Operations effort by helping to build and maintain process documentation, adhere to research team best practices, and protect personally identifiable information during all stages of research. Consistently deliver on commitments and proactively communicate when competing priorities or unexpected events put a deadline in jeopardy. Deliver user research findings to the Research Repository and support connections to the work with cross-functional teams. Motivate and manage yourself and your team members and possess a high degree of analytical ability and intellectual curiosity. Embody the work ethic and personality that thrives in a fast-paced culture with tight deadlines, shifting priorities and cross-functional teams. Develop knowledge of competition and complimentary products, relevant to role. Required Skills:
Fluency in continuous discovery and human-centered design theory and practice. Experience with research methodologies including user interviews, direct observation, ethnography, contextual inquiry, usability studies, etc.- knowledge about the appropriate method for different problems. Excellent communication skills. Someone who can help lead complex discussions, research sessions and workshops, and present feedback. Has a bias to action, moving quickly, even in ambiguous situations Ability to define and use metrics to track qualitative data with tools like Excel and Lucidchart. Experience with synthesis methodologies including affinity diagrams, experience maps, and opportunity solution trees. Understanding of common product development and project management practices. Strong project management skills to effectively help organize and manage multiple projects with multiple stakeholders at any given time. 2+ years of work experience defining and executing User Experience Research activities as a member of a product/application development team. Ability and willingness to travel domestically up to 20% A portfolio of work that demonstrates strong understanding of research processes and storytelling abilities. Demonstrated ability to effectively communicate across functional areas. Demonstrated ability to utilize research and prototypes to provide insights ahead of production/software builds.
Education: Bachelor's Degree in Psychology, Sociology, Human Computer Interaction, Data Science, Behavior Science, Market Research, or related discipline.
Pay: $45-52/hr
TSR is a relationship-based, customer-focused IT and technical services staffing company.
For over 40 years TSR, Inc. and its wholly owned subsidiary, TSR Consulting Services, have prospered in the Information Technology staffing business, earning the respect of companies both large and small with well refined candidate screening, timely placement, and a real understanding of the right skill sets required by our clients.
Mission & Vision
We do not believe in building a vision around the company but building a company around our vision, which is simply;
Every employee's voice matters, their effort is appreciated, and their talent is rewarded.
We challenge each employee daily, to raise the bar on how we treat our consultants and candidates. For far too long in this industry, candidates have been ghosted, lied to, or placed at a client and then forgotten about. Each day our staff works tirelessly at qualifying and placing, top talent with our clients, in a compassionate and caring manner.
Not every candidate is a match for the job, but every candidate and consultant will be treated with respect and professionalism.
User Experience Researcher (Non-Payrolled)
Job Description
Location: Ohio, Ohio Remote: Remote Type: Contract Job #81559 Our client, a leading financial services company is hiring a
User Experience Researcher
on a long-term contract basis. Job ID 81559
Work Location: Ohio Summary: We are seeking a User Experience (UX) Researcher who is passionate about leading and applying a user-centered approach to product development, with a focus on research. Research insights are the foundation for solutions that ensure student learning. The UX Researcher will help guide product teams to build research-based solutions across print, web, and mobile K-12 curriculum experiences through collaboration with Product Management, UX Design, Product Design, Academic Design, Content and Digital Strategy, and Accessibility teams. A Continuous Discovery framework is the basis for this approach. Responsibilities:
Be a change agent evangelizing and bringing awareness to user-centered methodologies and practices across the company, supporting cross-functional product teams at different stages of understanding. Align research to strategy and understand how to frame research plans that drive confident decision-making. Help teams through the process of developing clear hypotheses and then propose appropriate methods for research and synthesis. Build presentations, lead discussions, and facilitate synthesis workshops for different stakeholders throughout the organization focused on results and actionable recommendations from research studies. Collaborate with Designers and/or Product teams to translate user needs into tangible solutions. Triangulate and collaborate with product analytics and market research. Support our Research Operations effort by helping to build and maintain process documentation, adhere to research team best practices, and protect personally identifiable information during all stages of research. Consistently deliver on commitments and proactively communicate when competing priorities or unexpected events put a deadline in jeopardy. Deliver user research findings to the Research Repository and support connections to the work with cross-functional teams. Motivate and manage yourself and your team members and possess a high degree of analytical ability and intellectual curiosity. Embody the work ethic and personality that thrives in a fast-paced culture with tight deadlines, shifting priorities and cross-functional teams. Develop knowledge of competition and complimentary products, relevant to role. Required Skills:
Fluency in continuous discovery and human-centered design theory and practice. Experience with research methodologies including user interviews, direct observation, ethnography, contextual inquiry, usability studies, etc.- knowledge about the appropriate method for different problems. Excellent communication skills. Someone who can help lead complex discussions, research sessions and workshops, and present feedback. Has a bias to action, moving quickly, even in ambiguous situations Ability to define and use metrics to track qualitative data with tools like Excel and Lucidchart. Experience with synthesis methodologies including affinity diagrams, experience maps, and opportunity solution trees. Understanding of common product development and project management practices. Strong project management skills to effectively help organize and manage multiple projects with multiple stakeholders at any given time. 2+ years of work experience defining and executing User Experience Research activities as a member of a product/application development team. Ability and willingness to travel domestically up to 20% A portfolio of work that demonstrates strong understanding of research processes and storytelling abilities. Demonstrated ability to effectively communicate across functional areas. Demonstrated ability to utilize research and prototypes to provide insights ahead of production/software builds.
Education: Bachelor's Degree in Psychology, Sociology, Human Computer Interaction, Data Science, Behavior Science, Market Research, or related discipline.
Pay: $45-52/hr