Police Communication Officer- Atlanta, GA Job at Norfolk Southern Corp. in Atlan

Police Communication Officer - Atlanta, GA

Requisition: 37908

Location: Atlanta, GA

Anticipated Start Date: Depending on clearance of background check and health exam.

Benefits: $60k/yr, railroad retirement, pension, 401k match, health benefits, vacation, relocation, free parking in Midtown Atlanta, access to onsite gym, relocation for those who qualify.

Primary Purpose:

Norfolk Southern’s Police Communication Officers oversee the coordinated response to incidents, both emergency and non-emergency, across our 22-state network. Their goal is to handle calls effectively, prioritizing saving lives, protecting property, and ensuring safety.

Principal Duties:

1. Receives and prioritizes both emergency and non-emergency calls for railroad police services from Norfolk Southern employees, public law enforcement agencies, and the public to ensure appropriate response.
2. Utilizes state and national computer networks to obtain criminal histories of persons encountered on Norfolk Southern’s property.
3. Inputs calls for Railroad Police services in the Norfolk Southern Police Department's Computer Aided Dispatch System (CAD).
4. Monitors police field activities to ensure officer safety and to afford appropriate protection for lading, equipment, and facilities to deter depredations.
5. Receives, documents, and disseminates information concerning a wide variety of high-value shipments to appropriate field personnel.
6. Receives and processes complaints and other calls on Norfolk Southern’s grade Crossing Hotline concerning grade crossing problems, malfunctions, and other rail-related incidents.

Experience:

Emergency dispatch.

Required Licenses / Certifications:

Certified Police Communications Officer or Public Safety Experience.

Skills and Abilities:

1. Communication Skills
2. Decision Making
3. Identifying and Considering Alternatives
4. Analyzing Problems
5. Multi-tasking

Additional Information:

Medical Requirements: This position is safety sensitive; all new hires will be required to complete a pre-employment medical screening that includes a physical, hearing, vision, and drug/alcohol test.

Background: Successful clearance of the following is required for this position:

1. Criminal background check
2. Reference check
3. Driving history
4. Employment history
5. SSN verification

Career Path:

Predecessor Jobs: Municipal Police Dispatcher

Future Jobs: Supervisor Police Communication Center

Work Conditions:

Environment: Office

Shift Work: Yes

On-Call: Yes

Weekend Work: Yes

Travel Required: 0 - 2 Days per Month

Company Overview:

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.

@2023 Norfolk Southern Corp.
650 W. Peachtree Street NW
Atlanta, Georgia 30308
@2023 Norfolk Southern Corp.