A career in IBM Software means you'll be part of a team that transforms our customer’s challenges into solutions.
Seeking new possibilities and always staying curious, we are a team dedicated to creating the world's leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career.
Your role and responsibilities
You are a Design Manager passionate about guiding our creative design team and empowering them to deliver exceptional end-to-end customer experiences. As a leader, you will be responsible for a combination of people and practice leadership. You will directly manage a team of designers, UX researchers, and content professionals, collaborating with cross-functional leadership counterparts to set and deliver project objectives.
Responsibilities:
Design Leadership and Community Building
- Cultivate design excellence and accelerate cultural transformation and innovation by creating the conditions for the team to do their best work.
- Define and implement strategies to accomplish the design vision and mission and communicate across the organization.
- Lead with an owner’s mentality to deliver ideas and design outcomes that differentiate our solutions in the market.
- Own operational outcomes by managing project tasks and timely delivery of design projects using agile methodologies.
- Make data-driven decisions –from one source of truth– with a bias for understanding and action.
- Participate in design critiques to give and receive creative direction to ensure the highest quality, market-leading design outcomes.
Cross-functional collaboration and alignment
- Drive alignment by collaborating with developers, marketers, product managers and other design teams to drive a shared understanding of user’s needs and behaviors.
- Communicate, collaborate, and innovate — promoting positive cross-discipline product culture on a regional scale.
People leadership
- Shape the design culture by setting a high bar for performance and design excellence and addressing performance misalignment in a prompt and human-centred manner.
- Promote an environment of psychological safety for interpersonal risk-taking, allowing the design team to spend more time towards high-performance goals.
- Review designs of the multi-skilled design teams, improving the work while growing the designers and supporting their career development.
- Foster a team culture of diversity and transparent collaboration.
Required education:
Bachelor's Degree
Preferred education:
Master's Degree
Required technical and professional expertise:
- Demonstrated strategy, leadership, and collaboration on complex problems.
- 3+ years experience as a design lead/people manager.
- Deep expertise in influencing multidisciplinary teams, communicating design needs, and accurately scoping your team’s work to drive action towards business goals.
- A portfolio of work samples that demonstrates experience in human-centred design with a proven track record for driving outcomes.
Preferred technical and professional experience:
- Bachelor's or Advanced degree in a design-related field.
- Known for transformational leadership and sustained record of excellent design work and leadership, while actively contributing to developing the design profession.
- Enterprise software experience, preferable in networking or AI software.
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
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