Insight Global is hiring: Technical Writer in New Orleans

Must-Have:

• 3+ years of technical writing experience
• Bachelor’s Degree (or equivalent additional years of working experience)
• Structured authoring and XML
• Experienced working with component content management systems (CCMS)
• Content management system experience – especially on that is similar to Tridion
• Can demonstrate their ability to produce instructional/procedural documentation – especially something related to mechanical and/or electrical topics
• Can demonstrate their prowess in a content management system

Plusses:

• Bachelors Degree in Technical Communication, English, or Computer Science
• Experience with Tridion (CCMS)
• Experience with DITA XML
• Experience in the material handling or warehouse industry
• Experience with Adobe Photoshop and Illustrator

Job Description:

• Create and edit structured content using topic-based authoring skills that's high-quality, consistent, and re-usable.
• Work with project managers to deliver documentation on schedule.
• Research technologies, interview Subject Matter Experts (SMEs), and learn about products to effectively communicate that information to customers through the appropriate content.
• Collect and analyze technical documents (drawings, schematics, etc.) for re-use.
• Take and edit photos, illustrations, and other graphics as needed for technical content.
• Ensure consistency and adherence to documentation standards and guidelines across all materials.

Compensation based on experience: $70,000 - $90,000