Quantitative UX Researcher/Product Analytics Researcher

Quantitative UX Researcher/Product Analytics Researcher at Oracle in Boise, Idaho, United States Job Description Job Description Want to do cutting edge quantitative work to understand the behaviors of users, and reimagine and inform the future of modern work? The Oracle Design Research team is doing just that, and we are excited to have more people join. At Oracle, we're rebooting what design is for our entire company, creating a design-led culture that will put users and their needs at the center of our product development process, and transform the way our customers work on a global scale. We're looking for a passionate Data Scientist to help us in our mission to create a state-of-the-art consumer-grade enterprise experience that connects, empowers, and delights our users. You will join a Data Science group that is bringing scientific rigor to understand what our customers and end users are doing in our products, leveraging empirical research methods to extract meaningful patterns from large data sets, visualizing that information in truly cutting-edge ways that is furthering a whole new level of empathy, and scaling our approaches to the daunting breadth of our enterprise products. In addition, the Data Science group is embedded within the larger Research organization and partners closely with the qualitative researchers, enabling an integrated viewpoint of both scale and in-depth understanding of customer behaviors. In short, we are starting a mini revolution of being data and customer obsessed and looking for someone who is excited to join us A bit about the team Oracle Design is a team of innovators, designers, researchers, data scientists, prototypers, content creators, and technologists that have come together to take Design to the next level. We are reimagining the UX of over 300 enterprise cloud applications in the field of Human Resources, Finances, Supply Chain, Manufacturing, Marketing, Commerce, Health Care, Education, Government, and so much more. At the brink of a cultural transformation, you will have tremendous opportunities to bring your best, grow, and develop as a UX professional. While our goal is simple (make work more enjoyable for the users of our software), the process of enabling that intersects with rapidly developing areas of technology such as Artificial Intelligence, Data Science and Machine Learning, Conversational UX, and more. Oracle Design Studios are all over the world (US, Mexico, Canada, Bucharest, India); we are looking for curious and collaborative people that are passionate to work together and make work simpler and streamlined for millions of people out there. Here's the kind of person we're looking for: + You are insatiably curious. You love asking meaningful questions about human behaviors, motivations and challenges. + You have extensive knowledge in quantitative user experience research or product analytics + You are very familiar with Data Science fundamentals (applied statistics, quantitative methodology, and scientific programming) + You have the ability to turn abstract ideas and underdefined problems into actionable research and project plans + You have deep empathy and a passion for understanding people's behaviors, the patterns and the motivations underlying those behaviors and you thrive on evangelizing what you learn. + You are organized and detail-oriented. You have several years of experience using your quantitative toolkit to facilitate high quality research, applying the right methods to the right problems, and practice these in real business context. + You are driven by impact. You don't stop until the insights from research are applied to the benefit of our customers and business. + You don't already know everything and you love to learn from others, new contexts and new challenges. + You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best. Career Level - IC4 Responsibilities What will you do as a Principal Data Scientist at Oracle? + Understand and develop metrics that provide actionable insights on how users experience Oracle's applications + Investigate user behavior and user needs using empirical research methods such as log analysis, path modeling, and regression analysis + Develop code and statistical models to identify patterns and trends in user behavior + Develop effective measurement frameworks and reports for non-technical audiences to enable actionable insights to improve user experience + Collaborate with a team of data scientists and engineers to ensure data quality and accuracy across our entire data science footprint + Focus on the delivery of insights using data, rather than on using new technology for its own sake + Dive deep into usage data to understand problem and opportunity areas for complex and massively scaled enterprise products. + Collaborate closely with partners in design and product management to learn complex domains, assess needs, ask the right questions, and understand how analysis or new metrics could move business decision-making forward. + You don't stop there. You will work to iterate and refine our metrics and processes to ensure our users are always accessing correct and useful information. What skills/abilities/background would you ideally possess? + Master's or PhD degree in HCI, Statistics, Cognitive Psychology, Informatics, Information Systems, Computer Science, or a related field. + 7-10 years of experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. + Strong analytic skills related to working with unstructured datasets (especially clickstream data). + A successful history of manipulating, processing, and extracting value from large, disconnected datasets. + Strong evidence of supporting, leading, and working with cross-functional teams in a dynamic environment. + Advanced knowledge of a common programming language (e.g., Python, R, Java, Scala) + Extensive experience in user or product analytics (especially in an Enterprise setting) + Experience in one of the following is a plus: Data Visualization, developing and evaluating A/B testing pipelines Disclaimer: Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only US: Hiring Range in USD from: $109,200 to $223,400 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 d To view full details and how to apply, please login or create a Job Seeker account