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Haywood Regional Medical Center

Telecomm Operator/Dispatch - Telecommunications - PRN Job at Haywood Regional Me

Haywood Regional Medical Center, Clyde, NC, USA, 28721

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Telecomm Operator/Dispatch - Telecommunications - PRN at Haywood Regional Medical Center summary:

The Telecomm Operator/Dispatcher is responsible for directing telephone inquiries to appropriate personnel while maintaining patient confidentiality. This role involves making important announcements, monitoring emergency alarms, and operating various communication equipment. A high school diploma and experience with telecommunication systems are preferred, along with critical thinking skills and the ability to handle stress effectively.

Directs all telephone inquiries to the appropriate area or person while maintaining strict confidentiality for all patient information.
Makes all announcements, such as drills and/or disasters, paging of authorized personnel and relaying of messages.
Monitors emergency alarms and notifies responsible parties when required.
Operates a variety of communication equipment to include radio consoles, telephones and computer systems.

Minimum Education
High School Diploma or Equivalent
Minimum Work Experience
One year of experience in telecommunication systems and general office practices preferred.
Required Skills
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran

Keywords:

telecommunications, dispatcher, telephone inquiries, emergency communication, critical thinking, patient confidentiality, communication equipment, telecom operator, office practices, emergency alarms