Johns Hopkins University
Johns Hopkins Research IT Solutions
group seeks a highly collaborative
Communications Associate
, who will report to the IT@JH Communications and Marketing Manager and work closely with the IT@JH Research IT Solutions Director. Research IT Solutions is part of Johns Hopkins' expanding central IT support for its research mission. It offers a coordinated experience to its research community through the design and facilitation of secure, cutting-edge IT solutions and services, developed and supported in collaboration with key IT and administrative teams across the institution. Research IT Solutions bridges the gap between technology and research and helps faculty investigators and their teams navigate the complexities of IT throughout the project lifecycle - from ideation to discovery to sharing.
The Communications Associate for Research IT Solutions will play a key role in supporting the communication needs of Research IT Solutions and partner teams, with a focus on designing and developing a coordinated, investigator-centric experience for researchers of all disciplines across Johns Hopkins University and Health System. The Communications Associate will collaborate closely with broader Research IT leadership to develop, execute, and manage communication strategies and materials that promote Research IT services, solutions, and achievements to faculty, staff, and other key stakeholders. This role will also work closely with the IT@JH Design team to ensure alignment with existing and future IT communication messaging, branding, style, and strategy.
Specific Duties & Responsibilities
Stakeholder Engagement Strategy Work with Research IT staff to ensure communications align with the group's goals and effectively reach researchers and affiliated departments.
Content Development Create compelling content for various platforms, including websites, presentations, emails, newsletters and social media, tailored to the unique needs of the research community.
Brand Alignment Ensure all communications adhere to the department/University and Health System's branding and messaging guidelines.
Promotion and Outreac
h Assist in the promotion of Research IT solutions, services, and events, including crafting messaging, coordinating logistics, and creating outreach materials.
Analytics and Reporting Track and analyze the performance of communication efforts and outreach events to assess effectiveness and inform future strategies.
Specific Duties and Responsibilities within Research IT Solutions
Faculty Experience Design Determine and develop best approaches and content to engage and communicate with research faculty and teams of all disciplines across the institution, balancing uniqueness with commonalities in their research technology navigation needs. Distill complex technical and compliance information into clear and relevant guidance materials for researchers.
Value Communication Establish systematic documentation and highlight the impact of research IT solutions and services for Johns Hopkins' research community, grounded in utilization metrics and faculty testimonials.
Special Knowledge, Skills & Abilities Excellent writing, editing, and proofreading skills with great attention to detail and ability to adapt to different audiences and varying levels of information sensitivity. High proficiency in Microsoft Office and virtual meeting platforms; proficiency in social media, other digital marketing tools, and email marketing platforms. Outstanding time management skills with the ability to manage multiple projects simultaneously and meet tight deadlines. Superior organizational skills and ability to set priorities and respond quickly as priorities change. Strong interpersonal skills with an ability to build good relationships with peers and to interact with diverse stakeholders. Self-motivated with excellent problem-solving and project management skills. Must be able to work effectively both within a team and independently in a largely distributed/remote environment with multiple priorities and diverse viewpoints and experiences.
Minimum Qualifications Bachelor's Degree in related field. Four years related experience. Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications Familiarity with fundamental information technology concepts, systems, and terminology. Familiarity with Adobe Creative Cloud and graphic design experience and/or training. PowerPoint presentation development skills. Website design (Wordpress) and user experience skills. Familiarity with chatbot and other AI/automated user experience technology is a plus. Prior experience working in an academic institution
Classified Title: Communications Associate Role/Level/Range: ATP/04/PD Starting Salary Range: $62,900 - $110,100 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Mon-Fri, 8am-5pm Exempt Status:Exempt Location:Mount Washington Campus Department name: IT@JH Enterprise Business Solutions Personnel area: University Administration
Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law
Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status.
For additional information, applicants for SOM positions should visit coronavirus/covid-19-vaccine/and all other JHU applicants should visit health-safety/covid-vaccination-information/. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
group seeks a highly collaborative
Communications Associate
, who will report to the IT@JH Communications and Marketing Manager and work closely with the IT@JH Research IT Solutions Director. Research IT Solutions is part of Johns Hopkins' expanding central IT support for its research mission. It offers a coordinated experience to its research community through the design and facilitation of secure, cutting-edge IT solutions and services, developed and supported in collaboration with key IT and administrative teams across the institution. Research IT Solutions bridges the gap between technology and research and helps faculty investigators and their teams navigate the complexities of IT throughout the project lifecycle - from ideation to discovery to sharing.
The Communications Associate for Research IT Solutions will play a key role in supporting the communication needs of Research IT Solutions and partner teams, with a focus on designing and developing a coordinated, investigator-centric experience for researchers of all disciplines across Johns Hopkins University and Health System. The Communications Associate will collaborate closely with broader Research IT leadership to develop, execute, and manage communication strategies and materials that promote Research IT services, solutions, and achievements to faculty, staff, and other key stakeholders. This role will also work closely with the IT@JH Design team to ensure alignment with existing and future IT communication messaging, branding, style, and strategy.
Specific Duties & Responsibilities
Stakeholder Engagement Strategy Work with Research IT staff to ensure communications align with the group's goals and effectively reach researchers and affiliated departments.
Content Development Create compelling content for various platforms, including websites, presentations, emails, newsletters and social media, tailored to the unique needs of the research community.
Brand Alignment Ensure all communications adhere to the department/University and Health System's branding and messaging guidelines.
Promotion and Outreac
h Assist in the promotion of Research IT solutions, services, and events, including crafting messaging, coordinating logistics, and creating outreach materials.
Analytics and Reporting Track and analyze the performance of communication efforts and outreach events to assess effectiveness and inform future strategies.
Specific Duties and Responsibilities within Research IT Solutions
Faculty Experience Design Determine and develop best approaches and content to engage and communicate with research faculty and teams of all disciplines across the institution, balancing uniqueness with commonalities in their research technology navigation needs. Distill complex technical and compliance information into clear and relevant guidance materials for researchers.
Value Communication Establish systematic documentation and highlight the impact of research IT solutions and services for Johns Hopkins' research community, grounded in utilization metrics and faculty testimonials.
Special Knowledge, Skills & Abilities Excellent writing, editing, and proofreading skills with great attention to detail and ability to adapt to different audiences and varying levels of information sensitivity. High proficiency in Microsoft Office and virtual meeting platforms; proficiency in social media, other digital marketing tools, and email marketing platforms. Outstanding time management skills with the ability to manage multiple projects simultaneously and meet tight deadlines. Superior organizational skills and ability to set priorities and respond quickly as priorities change. Strong interpersonal skills with an ability to build good relationships with peers and to interact with diverse stakeholders. Self-motivated with excellent problem-solving and project management skills. Must be able to work effectively both within a team and independently in a largely distributed/remote environment with multiple priorities and diverse viewpoints and experiences.
Minimum Qualifications Bachelor's Degree in related field. Four years related experience. Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.
Preferred Qualifications Familiarity with fundamental information technology concepts, systems, and terminology. Familiarity with Adobe Creative Cloud and graphic design experience and/or training. PowerPoint presentation development skills. Website design (Wordpress) and user experience skills. Familiarity with chatbot and other AI/automated user experience technology is a plus. Prior experience working in an academic institution
Classified Title: Communications Associate Role/Level/Range: ATP/04/PD Starting Salary Range: $62,900 - $110,100 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Mon-Fri, 8am-5pm Exempt Status:Exempt Location:Mount Washington Campus Department name: IT@JH Enterprise Business Solutions Personnel area: University Administration
Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: benefits-worklife/. Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion. Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEOis the Law
Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status.
For additional information, applicants for SOM positions should visit coronavirus/covid-19-vaccine/and all other JHU applicants should visit health-safety/covid-vaccination-information/. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.