Senior Content Strategist Job at Synergis in Atlanta

3 days ago Be among the first 25 applicants

Long term W2 contract (potential to extend/convert, full benefits offered)

Atlanta, Georgia

This role will join the Enterprise Customer Communications team and will be responsible for the written content of customer-facing messaging in app/Online, emails and SMS text messages. The Senior Content Strategist will work with UX designers and researchers, product managers, engineers, and data scientists to best support the customer in their end-to-end shopping experience. In this role, they will use their understanding of UX design principles and IA best practices to simplify complex concepts into digestible, user-friendly content. In addition, the Senior Content Strategist will be responsible for developing and evolving content standards, content and messaging strategies, best practices, and processes.

Content Strategist Responsibilities:

1. 50% - Collaborating with User Experience and Creative to evolve the user experience, develop content direction, and support the team through hands-on writing, content audits, and providing quality assurance.
2. 30% - Develop and evolve content standards, content and messaging strategies, best practices, and processes.
3. 10% - Build and maintain relationships with Merchandising, Usability, SEO, technology, copywriters, online editors, photographers, partner agencies, and other vendors.
4. 10% - Develop roadmap for Content Strategy based on user research and benchmarking.

Content Strategist Qualifications:

1. B.S. or B.A. in Communications, Journalism, English, or Library Science.
2. 5 years of demonstrated experience in developing and managing content in a digital environment while positioned as a UX Content Strategist.
3. A portfolio of work that demonstrates a deep understanding of the design thinking process and user-centered content choices.
4. Strong knowledge of UX design methodologies, information architecture best practices, and web usability principles.
5. Experience leading design thinking workshops and familiarity with user research methodology a plus.
6. Previous ecommerce experience at a national-level ecommerce site.
7. Deep knowledge of mobile, web, and ecommerce design trends and technologies.

The hourly pay rate range for this position is $50 to $60 (dependent on factors including but not limited to client requirements, experience, statutory considerations, and location). Benefits available to full-time employees: medical, dental, vision, disability, life insurance, 401k and commuter benefits.

Synergis is proud to be an Equal Opportunity Employer. We value diversity and do not discriminate on the basis of race, color, ethnicity, national origin, religion, age, gender, gender identity, political affiliation, sexual orientation, marital status, disability, military/veteran status, or any other status protected by applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the requirements of applicable state and local laws, including but not limited to, the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

For immediate consideration, please forward your resume to hmartin@synergishr.com.

If you require assistance or an accommodation in the application or employment process, please contact us at hmartin@synergishr.com.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Art/Creative

Industries

Retail

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