Library Associate IV (Multiple Positions) Job at City of Seattle in Seattle

Invitation to Compete #09-25: Library Associate IV Children and Teen Services Central Library, 1000 4th Ave., Seattle, WA 98104 Regular, FLSA non-exempt, part-time (48 hours per two-week period) Schedule: Week 1: Friday: 9:30am-6pm, Monday: 9:30am-6pm, Tuesday: 11:30am-8pm Week 2: Saturday-Sunday: 9:30am-6pm, Tuesday: 11:30am-8pm World Languages/Children and Teen Services Central Library, 1000 4th Ave., Seattle, WA 98104 Regular, FLSA non-exempt, part-time (56 hours per two-week period) Schedule: Week 1: Wednesday: 11:30am-8pm, Friday – Sunday: 9:30am – 6pm Week 2: Wednesday: 11:30am-8pm, Friday: 9:30am-6pm, Monday: 9:30am-6pm Reference and Reader Services Central Library, 1000 4th Ave., Seattle, WA 98104 Regular, FLSA non-exempt, part-time (64 hours per two-week period) Schedule: Week 1: Wednesday-Thursday: 11:30am-8pm, Monday-Tuesday: 9:30am-6pm Week 2: Thursday: 11:30am-8pm, Friday – Sunday: 9:30am-6pm Quick Information Services Central Library, 1000 4th Ave., Seattle, WA 98104 Regular, FLSA non-exempt, part-time (56 hours per two-week period) Schedule: Week 1: Wednesday-Thursday: 9:30am-6pm, Tuesday: 11:30am-8pm Week 2: Thursday: Wednesday-Thursday: 9:30am-6pm, Saturday–Sunday: 9:30am-6pm Salary Range: $37.61 - $45.60 per hour A pay period is two weeks in length that starts on Wednesday and ends on Tuesday. Hours will include weekdays, evenings, and weekends. This is a fully in-person role. The schedules listed represent the Library’s current operational need and are subject to change. This classification is part of a bargaining unit represented by AFSCME. This position is open to the public and to The Seattle Public Library’s employees. Please read the How to Apply section of this bulletin for more information and submit your application and cover letter in NEOGOV by 5:00 p.m. on February 7, 2025 to be considered. Overview The Seattle Public Library is a dynamic urban library system that consists of the Central Library and 26 branch libraries and is Seattle's center of information and knowledge. Library staff members are highly regarded by the public for their knowledge, quality of service, and caring. Staff members are committed to the Library's values of care, connection, and learning. If you share these values and meet the qualifications, the Library invites you to apply for this Library Associate IV position. The Central Library in downtown Seattle serves a diverse patron base including people experiencing housing insecurity, children and teens, immigrants, students, researchers, readers, and others seeking information resources, social service referral, enrichment, and technology support. The Library Associate IV classification provides a broad range of information services for the Library’s patrons, including assisting patrons with locating and using Library resources, performing bibliographic searches and other basic reference work. In addition, the Library Associate IV classification provides readers' advisory services; assists patrons with using Library equipment; assists with community outreach services; and designs and prepares exhibits and other visual material. This classification may also make presentations and perform related tasks, as assigned. The Library Associate IV will work closely with a team of librarians, other Library Associate IV staff, and other staff throughout the Central Library to provide information and support at busy customer service points. POSITION DESCRIPTION The Library Associate IV will: Provide basic readers’ advisory and reference services in all subjects: Provide readers’ advisory and reference services in person, on the phone, and online, using a broad range of information resources in print and electronic formats. Perform basic troubleshooting for patrons using library-related technology: Assist patrons with questions related to the Library’s public computers and online resources. Provide information services related to Library operations, services, and policies: Provide information to patrons about operations, services, and policies throughout the Library system. Promote Library services and support outreach services: Contribute to the community's recreational, educational, cultural and information needs by promoting the Library's services. Perform support duties and special projects: Maintain and update department-specific information in an internal, online environment. Minimum Requirements: Education: High School Diploma or Graduate Equivalent Degree (GED) is required. Postsecondary education and/or relevant work experience will be considered. Experience: Must have at least three (3) years of professional experience in providing customer service to the general public. Must demonstrate an ability to work effectively with other staff in a team environment. Skills: Excellent customer service and communication skills, ability to prioritize and manage daily tasks, excellent judgment in problem solving and deductive reasoning, experience using basic computer office applications and equipment, and project management skills. Desired Qualifications: Experience working with children, families, teens, and/or young adults. Experience working with immigrants, refugees, and speakers of languages other than English. Familiarity with reference services in the humanities. How to Apply Candidates who meet the qualifications are asked to submit the following items in NEOGOV by 5:00 p.m. on February 7, 2025 : Online application with responses to the supplemental questions. A cover letter that describes how your experience and skills align with the job responsibilities and qualifications. Current resume that summarizes relevant education, experience, knowledge, and skills. Applications that do not include a cover letter, resume, and complete online application will not be considered. Benefits and Salary Information The full salary range for this position is $37.61 - $45.60 hourly. The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. Additional Information If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to job.applications@spl.org . The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us. #J-18808-Ljbffr