CDO Technologies, Inc.
Telecommunications Specialist 3
CDO Technologies, Inc., Fort Belvoir, Virginia, United States, 22060
Position Overview:
Telecommunications Specialist provides technical work/expertise on various IT and telecommunications projects. The ideal candidate will possess a strong background in IT systems and telecommunications technologies, a proven ability to lead teams, and a dedication to delivering quality solutions that meet user requirements.
Key Responsibilities:
Project Leadership:
Direct and manage technical work on assigned projects, ensuring alignment with user requirements and organizational goals. Technical Analysis & Documentation:
Perform analyses, prepare technical documentation, and deliver briefings and presentations to stakeholders. On-site Management:
Lead on-site management for installations, overseeing processes to ensure success and compliance with project plans. System Maintenance & Troubleshooting:
Install, operate, maintain, configure, troubleshoot, and repair IT systems, including devices, circuits, cables, components, software, and end-user devices. Project Planning Support:
Assist in developing and managing project plans, including monitoring task performance, work products, and adherence to schedules. Vendor Coordination:
Collaborate with Vendor Project Managers, Contracting Officer Representatives (COR), and program points of contact to ensure accurate technical solutions and user satisfaction. Minimum Qualifications: Experience:
A minimum of seven (7) years of progressive IT experience. Experience with projects demonstrating proficiency in the following technical areas:
Telecom Installation and Maintenance: Installing and maintaining ISDN, analog, and VoIP phones and endpoints; troubleshooting telephone hardware/software issues; managing circuits (e.g., SDH, SONET, MPLS, DSL, Ethernet). Telecom Configuration and Troubleshooting: Configuring and resolving issues with VoIP hard/softphones, voicemail profiles, Extension Mobility profiles, and Cisco Unified Communications Manager systems. Project and Equipment Management: Supporting enterprise voice services projects, providing inventory updates, and managing telecom assets using IT Asset Management Systems (ITAMS) and Telephone Management Systems (TMS). Logistics Support: Delivering and retrieving IT/telecom equipment; attending working group meetings and providing incident reports for equipment failures. The Specialist should be adaptable to last-minute changes in workload, capable of handling tasks of varying scope, and able to collaborate with on-site points of contact for physical installations. A valid driver's license is required for work-related travel.
At least one project meeting the above requirements must have occurred within the last three (3) years.
Security Clearance:
Must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at the time of proposal submission.
Required Skills & Competencies: Expertise in IT and telecommunications systems, including hardware, software, and network connectivity. Strong troubleshooting and problem-solving skills for IT systems and components. Ability to lead teams effectively and manage on-site installation processes. Proficient in preparing technical documentation and delivering professional presentations. Excellent coordination and communication skills to work effectively with vendors, team members, and stakeholders.
Direct and manage technical work on assigned projects, ensuring alignment with user requirements and organizational goals. Technical Analysis & Documentation:
Perform analyses, prepare technical documentation, and deliver briefings and presentations to stakeholders. On-site Management:
Lead on-site management for installations, overseeing processes to ensure success and compliance with project plans. System Maintenance & Troubleshooting:
Install, operate, maintain, configure, troubleshoot, and repair IT systems, including devices, circuits, cables, components, software, and end-user devices. Project Planning Support:
Assist in developing and managing project plans, including monitoring task performance, work products, and adherence to schedules. Vendor Coordination:
Collaborate with Vendor Project Managers, Contracting Officer Representatives (COR), and program points of contact to ensure accurate technical solutions and user satisfaction. Minimum Qualifications: Experience:
A minimum of seven (7) years of progressive IT experience. Experience with projects demonstrating proficiency in the following technical areas:
Telecom Installation and Maintenance: Installing and maintaining ISDN, analog, and VoIP phones and endpoints; troubleshooting telephone hardware/software issues; managing circuits (e.g., SDH, SONET, MPLS, DSL, Ethernet). Telecom Configuration and Troubleshooting: Configuring and resolving issues with VoIP hard/softphones, voicemail profiles, Extension Mobility profiles, and Cisco Unified Communications Manager systems. Project and Equipment Management: Supporting enterprise voice services projects, providing inventory updates, and managing telecom assets using IT Asset Management Systems (ITAMS) and Telephone Management Systems (TMS). Logistics Support: Delivering and retrieving IT/telecom equipment; attending working group meetings and providing incident reports for equipment failures. The Specialist should be adaptable to last-minute changes in workload, capable of handling tasks of varying scope, and able to collaborate with on-site points of contact for physical installations. A valid driver's license is required for work-related travel.
At least one project meeting the above requirements must have occurred within the last three (3) years.
Security Clearance:
Must possess IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at the time of proposal submission.
Required Skills & Competencies: Expertise in IT and telecommunications systems, including hardware, software, and network connectivity. Strong troubleshooting and problem-solving skills for IT systems and components. Ability to lead teams effectively and manage on-site installation processes. Proficient in preparing technical documentation and delivering professional presentations. Excellent coordination and communication skills to work effectively with vendors, team members, and stakeholders.