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Osceola County Government

Audio Visual (AV) Production Engineer Job at Osceola County Government in Kissim

Osceola County Government, Kissimmee, FL, United States, 34747

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Position subject to close at any time
NOTE TO INTERNAL APPLICANTS: INTERNAL CANDIDATES IN THE SAME CLASSIFICATION AND/OR PAY GRADE AS THE POSITION POSTED WILL NOT RECEIVE A PAY ADJUSTMENT IF SELECTED.

Under the direction of the Communications Director, the AV Production Engineer is responsible for managing, operating, and maintaining audio-visual systems in the Osceola County Commission Chambers. This role involves ensuring the seamless execution of all meetings and events held in the Chambers, including live streaming, real-time production, and recording of Board of County Commission meetings. The position requires expertise in AV systems, live event production, and troubleshooting to deliver high-quality audio, video, and broadcast services.
The AV Production Engineer collaborates with County staff, elected officials, and public participants to integrate presentation materials, support hybrid and remote participation, and address technical issues. This is a hands-on role requiring strong technical knowledge, problem-solving skills, and the ability to manage multiple projects in a fast-paced environment.
The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.
  • Oversees live production and streaming of Board of County Commission (BOCC) and other public meetings using systems such as NewTek, TriCaster, and Crestron control panels or other similar equipment.
  • Operates, monitors, and maintains all AV systems, including microphones, amplifiers, DSPs, projectors, and video cameras.
  • Troubleshoots real-time technical issues during live meetings to ensure uninterrupted audio, video, and streaming quality.
  • Integrates hybrid and remote participants into meetings using video conferencing platforms such as Microsoft Teams or Zoom.
  • Configures and optimizes DSPs (e.g., Biamp, QSC) to eliminate feedback and ensure audio clarity.
  • Manages the routing of AV signals through systems such as Extron DTP CrossPoint matrix switchers.
  • Prepares and tests AV systems before meetings, ensuring all equipment is operational and presentation materials are integrated.
  • Collaborates with County staff, public speakers, and external vendors to support meeting and event requirements.
  • Updates software and firmware for AV equipment to maintain optimal performance and security.
  • Creates and maintains documentation, including system diagrams, signal flows, and maintenance logs.
  • Provides training for staff and officials on the use of AV systems and technologies.
Education: High School Diploma or GED.
Experience: Three (3) years of experience in live event production, AV systems operation, or a similar technical role.
Miscellaneous: Must possess and maintain a valid Florida Driver's License.
Preferred Qualifications:
  • Associate’s or Bachelor’s degree in Audio/Visual Technology, Broadcasting, IT, or a related field.
  • Certifications such as CTS (Certified Technology Specialist), Dante, or manufacturer-specific credentials for Crestron, Extron, QSC, or Biamp.
  • Experience with live streaming platforms and production workflows.
  • Knowledge of AV-over-IP technologies and video conferencing systems.
  • Advanced knowledge of AV systems, including DSPs, matrix switchers, amplifiers, and control systems.
  • Strong technical troubleshooting and problem-solving skills in high-pressure environments.
  • Proficiency in video production, live streaming, and hybrid meeting technologies.
  • Excellent communication and interpersonal skills for collaboration with stakeholders.
  • Ability to read and interpret schematics, wiring diagrams, and signal flow charts.
  • Capacity to manage inventory, document system configurations, and maintain accurate records.
  • Ability to work independently and prioritize tasks to meet deadlines.
  • Ability to operate basic office equipment, e.g., computer terminals, printers, copy machines, telephone systems, facsimile machines.
  • Ability to frequent stand and walk during AV setups and operations.
  • Ability to work flexible hours, including evenings and weekends, for scheduled meetings.

PHYSICAL DEMAND REQUIREMENTS:

Physical Demand: Medium

  • 50 pounds maximum lifting.
  • Frequent (up to 2/3 of the work time) lifting, carrying up to 25 lbs.
  • Expressing or exchanging ideas by spoken word or perceiving sound by ear.
  • Good eyesight for production or safety of self and others.
  • Physical demand requirements are in excess of light work.
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