UX Designer Job at Raft Company Website in McLean

Who we are:

Raft (https://TeamRaft.com) is a customer-obsessed non-traditional small business with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development, with headquarters in McLean, VA. Our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.

We're looking for an experienced UX Designer & Researcher to support our customers and join our passionate team of high-impact problem solvers.

About the role:

This is an exciting opportunity for a User Experience (UX) Designer & Researcher with extensive experience in usability testing, wireframing, and user research. You will be responsible for enhancing user-centered design for AI/ML tools and applications by conducting research, developing wireframes, and analyzing user behavior. Typical duties include facilitating usability testing, designing user interfaces, gathering user requirements, and collaborating with technical teams to improve overall user experience. This position is contingent upon contract award.

• 7-10 years of experience with a Bachelor's degree, or 5+ years of experience with a Master's degree in UX design, human-computer interaction, or a related field.
• Hands-on experience conducting usability testing, preparing test plans, and analyzing test data.
• Proficiency in creating wireframes, prototypes, and task flows to document information design concepts.
• Strong communication skills with the ability to present findings and interact with end users.
• Prior experience conducting user interviews and contextual inquiries.
• Experience with user tracking and analytics tools such as Matomo.
• Ability to visualize user metrics using Qlik and/or Tableau.
• Familiarity with Agile methodologies and iterative development.
• Highly preferred: UX-related certification (e.g., Certified Usability Analyst - CUA).

Clearance Requirements:

• Ability to obtain and maintain TS security clearance

Salary Range:

• $90,000 - $140,000
• The determination of compensation is predicated upon a candidate's comprehensive experience, demonstrated skill, and proven abilities

Work Type:

• Remote
• May require up to 10% travel

What we will offer you:

• Highly competitive salary
• Fully covered healthcare, dental, and vision coverage
• 401(k) and company match
• Take as you need PTO + 11 paid holidays
• Education & training benefits
• Annual budget for your tech/gadgets needs
• Monthly box of yummy snacks to eat while doing meaningful work
• Remote, hybrid, and flexible work options
• Team off-site in fun places!
• Generous Referral Bonuses
• And More!

Our Vision Statement:

We bridge the gap between humans and data through radical transparency and our obsession with the mission.

Our Customer Obsession:

We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.

How do we get there?

Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm.

Raft's core philosophy is Ubuntu: I Am, Because We are. We support our "nadi" by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration.