Eagle Eye Technologies is hiring: User Experience and Accessibility Specialist (

***This is 100% remote, but in this instance the candidate should reside 1.5 to 2 hours in proximity to Harrisburg, PA in case the candidate is needed to come to the office (3101 North Front Street, Harrisburg, PA 17110-1310) on situations when needed.***

Client : Commonwealth of PA 2

Job Title: User Experience and Accessibility Specialist (UX/UI)

Location : Harrisburg, PA

Experience : 10+

Overview:
This is an exciting new position at PCCD, created to advance our commitment to usability and accessibility in public safety and criminal justice. Are you passionate about designing intuitive, accessible systems that make a difference in public safety and criminal justice? Join our team at PCCD as a User Experience and Accessibility Specialist to enhance the usability of critical systems like Egrants, CIPP, and JHELD. Your expertise in accessibility standards and modern UI/UX design will help ensure our applications serve all users effectively, including those with disabilities.

Key Responsibilities:
Ensure usability and accessibility compliance for PCCD-developed and maintained systems, including Egrants, CIPP, JHELD, and others.
Act as a key contributor in designing and developing user interfaces for an upcoming Egrants project.
Evaluate applications for accessibility compliance (e.g., WCAG 2.1 AA), develop mitigation plans, and remediate identified issues.
Recommend and implement responsive designs, optimizing applications for mobile and tablet usage.
Collaborate with business and technical analysts to create prototypes and gather focus group feedback.
Prepare recommendations for modernizing legacy .NET webforms applications into MVC or other contemporary frameworks.
Assist the development team during product upgrades by:
- Testing changes and documenting results using Microsoft Azure DevOps (ADO).
- Preparing and publishing product release notes.
- Developing test plans for user acceptance testing.
Communicate status updates effectively to stakeholders.
Participate in team meetings to understand upcoming changes and provide UI/UX recommendations.
Maintain accurate time tracking for all work activities.
Establish and maintain mechanisms for users to report digital accessibility issues or concerns.

Qualifications:
Required
Demonstrated experience using accessibility compliance tools (e.g., Axe, JAWS, NVDA).
5+ years of experience developing complex applications in an object-oriented environment.
5+ years of experience developing with Visual Basic, C#, XML, CSS, and HTML.
5+ years of experience working with SQL Server or comparable relational databases.

Highly Desired
Relevant experience with UI/UX tools and frameworks (e.g., Figma, Adobe XD, Bootstrap).
3+ years of experience with accessibility testing tools and methodologies.
Demonstrated experience with source code management tools.
Familiarity with Microsoft Office suite.
Ability to complete regular accessibility training in alignment with evolving standards.
Relevant experience with contemporary user experience guidelines and tools.
3+ years of experience with issue tracking tools (e.g., Azure DevOps).
Workflow diagramming experience.
Familiarity with Telerik .NET UI controls.
Familiarity with W3C's Authoring Tool Accessibility Guidelines (ATAG) and User Agent Accessibility Guidelines (UAAG).

Desired
Understanding of public safety and criminal justice concepts and precautions.
Knowledge of grants management or financial systems.

Skills Matrix:

Skill

Required/Desired

Experience

Accessibility compliance tools

Required

Any

Responsive design with HTML/CSS

Required

5+ Years

Modern UI/UX tools (e.g., Figma, Adobe XD)

Required

3+ Years

SQL Server or comparable RDBMS

Required

5+ Years

Accessibility testing methodologies

Required

3+ Years

Source code management tools

Required

5+ Years

Workflow diagramming

Highly Desired

Any

Telerik .NET UI controls

Desired

Any

Understanding of public safety concepts

Desired

Any

W3C ATAG/UAAG knowledge

Highly Desired

Any

Education and Experience:
5 to 8 years of relevant experience preferred.
Bachelor's degree in a relevant field or equivalent technical study.

Travel Requirements:
Must be within a travel distance that allows for occasional on-site meetings, which may involve overnight stays.

Additional Notes:
This is a newly established role, designed to bring focused expertise on accessibility and user experience to PCCD's systems and projects.
Candidates must possess required skills at the time of hire and demonstrate a willingness to develop other desired skills.

Demonstrated experience in the use of Accessibility tools used to identify areas of non-compliance

Required

Developing complex applications in an OO environment

Required

5

Years

Developing complex applications in Visual Basic & C#

Required

5

Years

Demonstrated Experience in XML, CSS, HTML

Required

5

Years

Demonstrated Experience in SQL Server or comparable RDBMS

Required

5

Years

Relevant experience with UI/UX tools in emerging front-end development frameworks

Required

5

Years

Relevant experience with source code management tool

Required

5

Years

Demonstrated Experience in MS Office

Required

5

Years

Modern UI/UX tools (e.g., Figma, Adobe XD)

Required

3

Years

Relevant experience with accessibility testing approaches and tools

Required

3

Years

Relevant experience with issue tracking management tool

Required

3

Years

Relevant experience with contemporary user experience guidelines and, if applicable, tools.

Highly desired

3

Years

W3C ATAG/UAAG knowledge

Highly desired

Demonstrated experience with workflow diagramming

Highly desired

Understanding of public safety and criminal justice concepts and precautions

Desired

Understanding of grants management concepts

Desired

Understanding of financial systems concepts

Desired

Exposure to Telerik .net UI controls

Desired

Questions

Description

Question 1

Background Check: This position requires an in-depth background check, including fingerprinting and requires successful results. Do you accept this requirement?

Question 2

Where does your candidate currently reside? Please provide city and state. As a reminder in this instance candidates residing within a 1.5 to 2-hour one way drive to Harrisburg, PA is preferred.

Question 3

Resume wise, please do not include filler material (e.g. describing a company's core capabilities/description). Please only include relevant info (e.g. what was done at the job/project). Is this reflected in the resume?

Question 4

If you elect to, please provide your candidate's e-mail address and phone number under Summary of Qualifications (seen in the Details tab). This should never be in the resume. Did you do that?

Question 5

Inaccurate responses to the skills above will result in your company being omitted from future PCCD requisitions. The skills (and applicable experience) must also be explicitly referenced in the candidate resume. Have you confirmed that the responses to the skills above are accurate and reflect the actual experience the candidate possesses?

Question 6

The candidate must physically report to 3101 North Front Street, Harrisburg, PA 17110-1310 in order for first day processing, possible badging (this may take a few days for completion) and to pick up commonwealth-issued equipment. Is this understood?

Question 7

This position is 40 hours per week. Is that understood?

Question 8

Do you understand, and will abide by, the provision in your subcontract with OST that it is PROHIBITED for government equipment to be taken or used outside of the United States by your contractors? The consequences of this occurring can and will result in repercussions to you, the prime vendor, regardless if the candidate works for a sub-vendor of yours. It will also result in immediate termination of the contractor, and make them ineligible for rehire in the program.