Hired by Matrix

Editor/Writer Job at Hired by Matrix in South Jordan

Hired by Matrix, South Jordan, UT, US, 84095

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Job Description

Position Type:

Contract
On-Site

Required:

Prior experience investigating, researching and finding resolution on large volumes of cases.
Ensure compliance with regulations governing the handling of Operational Client Complaints.

Responsibilities:

Supporting written Client Relations/Senior Investor inquiries and concerns will ensure compliance with regulations governing the handling of Client Complaints.
Primary function of position is to ensure compliance with regulations governing the handling of Operational Client Complaints.
Responsible for investigation, research, and resolution of a large volume of assigned cases in a formal written format to communicate the decision to the client.
May also be responsible for various operational responsibilities within Client Relations, including Settlement processing, Privacy Opt Out processing, and incoming telephone calls, other projects may be assigned on an as-needed basis.

Company Description

Hired by Matrix believes in the human touch and starts every partnership with an in-depth conversation. By talking with our clients about their hiring needs and listening to job seekers describe their career goals, we build an understanding of what they are looking for and work hard to make it happen.