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Tier4 Group

Tier4 Group is hiring: Lead UI/UX Designer in United

Tier4 Group, United, WV, US

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Job Description

Job Description

Title: Lead UX/UI Designer

Type: Long Term Contract

Location: USA Remote: Must work East Coast Hours

Benefits: Top hourly rates, benefits, fully remote

Join a Fortune 500 company leading innovation in the energy industry. As a Lead UX/UI Designer, you'll work on complex customer challenges in the utility space, guiding data-driven design decisions while advocating for user needs. You'll contribute to transforming the customer experience by championing user research, facilitating design-thinking workshops, and collaborating closely with cross-functional teams. This is an opportunity to make a lasting impact on enterprise-level energy solutions while mentoring and inspiring a team of designers.

Key Responsibilities

Mentorship and Coaching

  • Provide feedback and guidance to enable designers to excel in their roles.
  • Coach team members to enhance their skills and grow professionally.
  • Improve and maintain existing design templates for consistency and efficiency.
  • Facilitate onboarding and offboarding of designers on project teams.
  • Foster high morale through team-building activities and engagement.

Relationship Building & Collaboration

  • Build strong relationships with developers, data analysts, solution architects, and business stakeholders.
  • Partner closely with product leadership, including Product Owners and Delivery Managers, to align on goals.
  • Collaborate with design principals and managers, providing updates on progress and flagging potential challenges.

Facilitation & Active Participation

  • Plan and facilitate design-thinking workshops to align user needs, business goals, and technical constraints.
  • Actively participate in leadership meetings to shape product backlogs and roadmaps.
  • Advocate for user-centered design and inclusive practices during PI planning, product ceremonies, and collaborative sessions.
  • Educate stakeholders on the value of user research and human-centered design approaches.
  • Contribute to Design Studio meetings and discussions.

Deliverable Quality

  • Ensure deliverables meet the highest design standards, driven by data, research, and measurable KPIs.
  • Stay informed on industry trends and incorporate best practices into the work.
  • Produce hands-on designs, including UX/UI, content, and research-based solutions.
  • Address UX debt and maintain a design backlog informed by research and user insights.
  • Leverage business a