Senior UX Designer Job at Team TAG Services LLC in Chicago

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Senior UX Designer

Location: Chicago, IL

Company: Team TAG Services, LLC (TAG)

Collaborate with a talented UX, Creative, and Content team to conduct research, create concepts, and lead testing sessions to develop a best-in-class Web & App experience in an Agile and lean work environment. The Senior UX Designer will also design workflows, interactions, and paradigms that support our patients.

Specific Duties Include:

1. Work closely with Project Manager to plan new features and improvements to the website and patient-facing apps.
2. Design experiences, interactions, and features that improve web & app experiences for continued growth and success.
3. Build prototypes in Figma to communicate user interactions to stakeholders and leadership.
4. Create cross-product flows for visibility between teams.
5. Facilitate design workshops with internal stakeholders to clearly define the problem.
6. Have a mobile-first approach; design responsively, and create color palettes, typography scales, and animations to translate branding to digital channels.
7. Understand customer problems, clearly define design solutions, and provide detailed deliverables.
8. Create design OKRs to measure success via Google Analytics.
9. Design and monitor A/B tests with VWO, and use our user testing platform to create moderated and unmoderated user tests.
10. Create Figma prototypes to use in user tests, define test objectives, develop a list of tasks for users to take, and document findings & outcomes, and present those to stakeholders & leadership.
11. Support engineers in translating and implementing your designs.
12. Create detailed specifications documents in Figma to pass off to development.
13. Write Jira tickets to detail what personalization & configurability each feature will have.
14. Effectively manage projects to meet deadlines and requirements.

Required Qualifications:

Bachelor's Degree (or foreign equivalent) in Graphic Design, Product or Industrial Design, Multidisciplinary Design, User Experience, or a related field and 5 years of User Experience (UX) design experience.

Experience must include:

1. 5 years working with and contributing to design systems.
2. 5 years using design and prototyping software tools such as Figma or equivalent software.
3. 2 years collaborating with developers to implement designs, providing guidance and support throughout the development process to ensure design integrity and quality.
4. 1 year conducting user tests.
5. 1 year working effectively with Agile and lean philosophies.

May work from home up to 2 days/week.

Salary/Benefits:

Salary: $132,600 and a generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match.

Resumes to code YH-SUD, Juliana Ximenes, Global Immigration Manager, TAG, 800 W Fulton Market, Chicago, IL 60607 (juliana.ximenes@teamtag.com).