Job Description
Job Title: Technical Writer 2
Date Posted: 2/14/2025
Location: Birmingham, AL 35203
Job Type: Contract Full Time - HYBRD - 3 days in office - Tuesday - Thursday
Immediate W2 contract position available in Birmingham, AL.
Estimated Duration: 15 months
Position Overview
As part of the Company's Power Delivery Data Analytics team, the Communication and Documentation Specialist serves a multifunctional role focused on internal communications and technical documentation and supports existing internal communications and documentation team.
Key Responsibilities:
· Compose and review technical documentation and user guides for internal software applications and analytics dashboards.
· Maintain and update existing articles and knowledge base ahead of fix version releases.
· Support the development compelling PowerPoint presentations and video content for various audiences that showcase new applications, features, and benefits.
· Research and synthesize user feedback to improve overall content performance.
· Draft clear and effective emails and newsletters to communicate updates, changes, or announcements related to technical projects.
· Support website maintenance and content development, ensuring accuracy and clarity.
· Compose technical concepts into succinct one-pagers for executive leadership.
Required Qualifications:
· 1-3 years of experience in technical writing (specifically in end-user product documentation) or a related field
· 1-3 years of experience creating engaging written communications
· Superior understanding of language and grammar principles (APA and MLA experience preferred)
· Familiarity with data analytics, Power BI, and application development concepts
· Excellent time management, organizational, and problem-solving skills
· Strong interpersonal and communication skills, with the ability to build relationships and work effectively across all levels of the organization
· Proficiency in Microsoft Office Suite, specifically PowerPoint and SharePoint
Preferred Qualifications:
· Bachelor’s degree in Technical Communication, Computer Science, or a related field
· Familiarity with standard UX/UI principles
· Proficiency in video editing software, including Camtasia, Premiere Pro, an After Effects