Community Manager Job at Goldrich & Kest Inc. in Burbank

Community Manager (Conventional) - Apt./Condo

Job Category: Property Management

Requisition Number: COMMU005112

Posted: December 5, 2024

Employment Type: Full-Time

Work Location: On-site at Beck Park Apartments, North Hollywood, CA 91606, USA

Description

GK Management Co., Inc is a diversified real estate development and management group recognized by the Los Angeles Business Journal as one of the Most Influential Family-Owned Businesses in Los Angeles. The company focuses on expanding its portfolio of proven properties, including multi-family, industrial, retail, commercial, and congregate care through acquisition and development.

Position Information:

• Salary Range: $26 - $28 hourly (DOE)
• Work Schedule: Tuesday - Saturday (9:00am - 6:00pm)
• Apartment Unit: This position comes with a comped apartment unit
• Non-Exempt

Job Summary

Under the supervision of the Regional Manager, the Community Manager is responsible for all operations of the apartment community, managing the community and operating budget to increase net operating income. The Community Manager will maintain the physical asset and ensure a quality living environment for residents while establishing a positive working relationship with community team members.

Essential Functions

• Lead direct reports to meet objectives.
• Respond to resident complaints and provide resolutions.
• Ensure and promote resident retention.
• Prepare lease documents and verify lease files and applications.
• Support quality control by ensuring accurate data recording in OneSite.
• Ensure timely posting of all monies in OneSite.
• Maintain delinquency below 1% at all sites.
• Process and approve all A/P in a timely manner.
• Monitor expenses, utility expenses, and payroll accuracy.
• Manage Capex Budget and oversee project completion.
• Inspect community conditions and complete monthly property inspection reports.
• Ensure timely turnover of vacant units.
• Ensure compliance with Fair Housing regulations.
• Address Risk Management issues and ensure safety functions are performed.
• Guide site staff in court proceedings.

Other Responsibilities

• Promote a positive environment for team members.
• Maintain high occupancy levels through effective motivation and market awareness.
• Provide professional written responses.
• Communicate company objectives through training and delegation.
• Address and document performance issues.
• Analyze financial and vacancy reports.
• Ensure compliance with Fair Housing regulations.
• Facilitate staff training on company policies.
• Perform other duties as assigned.

Knowledge, Skills, and Abilities

• Proven leadership skills.
• Knowledge of organizational policies and procedures.
• Understanding of Fair Housing and Tenant Landlord laws.
• Ability to work with diverse populations.
• Strong verbal and written communication skills.
• Customer service experience.

Supervisory Skills and Responsibilities:

• Create an inclusive work environment.
• Encourage problem-solving and support career development.
• Carry out supervisory responsibilities in accordance with policies and laws.

Minimum Qualifications Required

• Bachelor's Degree in Business or related field preferred.
• At least 3+ years of property/community management experience.
• Experience with property operating budgets and financial planning.

Certifications

• Property Management Certification is a plus.

Computer Skills

• Knowledge of computer systems and applications.
• Proficiency in Microsoft Office and property management software.

Physical Requirements

Requires mobility to access various locations, some lifting, and normal range of hearing and eyesight.

Working Conditions

Normal office environment with exposure to outside elements.

Goldrich Kest provides equal employment opportunities to all employees and applicants for employment without regard to protected categories as required by law.