Wilcox Communities is hiring: Senior Community Manager in Columbus

Wilcox Communities seeks to hire a full-time Senior Community Manager to join our Columbus, OH team. This role is responsible for managing the day-to-day operations, performance, and customer experience at one of two of our mid-rise Communities.

ABOUT US

Wilcox Communities is a family-owned, award-winning company. Although the Company has grown tremendously over the years, we still pride ourselves on keeping our original focus of developing quality neighborhoods with a unique focus on customer service, all while maintaining a family-owned team atmosphere.

At Wilcox, we develop and manage for-rent, maintenance-free communities. Our communities focus on offering amenities that enhance the lives of our residents and services that allow for care-free living.

OUR PURPOSE

Mission

To be the premier provider of rental-home communities with residents-for-life by combining the value and quality of our homes and amenities with world-class customer service, one neighborhood at a time.

Vision

To achieve a level of customer satisfaction in our communities that enables our residents to live happier and more fulfilling lives.

As a Senior Community Manager with Wilcox Communities your role will be a blend of:

1. Leadership: You take pride in representing the Company in a professional and positive manner. You’ll lead by example and partner with your Maintenance Supervisor to train, develop, manage, and ensure your teams have the resources they need to thrive.
2. Performance Management: You’re committed to success, and you are results driven. You know just what it takes to ensure your Communities achieves the income expectations in your operating budget.
3. Customer Experience: You do the little things, as well as the big things, that show people you care. Creating memorable experiences that our customers will tell others about excites you.

REQUIREMENTS

• Your Experience: Property management or operations management is nothing new to you. You have been in the industry or a similar one for at least four years and have been managing people for two of them.
• Your Cultural Traits: We’re looking for Associates that believe in doing the right thing, work well together, live to delight our customers, enjoy having fun at work, and are results driven.
• Your Education: Bachelor’s degree is preferred, High School (or GED) required.

Required Qualifications, Skills, and Experience:

• Bachelor’s Degree Preferred, High school diploma or equivalent is required
• At least four (4) years of residential property management experience or relevant leadership, operations, and performance management experience
• Proven ability to meet the financial goals of Community
• Excellent verbal and written communication skills
• Responsible, accountable and self-motivated, qualified individuals will be able to produce results
• Proficient in management software (Entrata is a plus!), Microsoft Office and basic personal computer skills
• Excellent understanding (or ability to quickly learn) of applicable Fair Housing laws and standards

COMPENSATION AND BENEFITS

We offer a variety of benefits that take compensation beyond a paycheck. This includes traditional benefits and benefits you might not expect or know about, such as:

• Medical, Dental and Vision Insurance
• Short-Term Disability Insurance
• Company sponsored Life Insurance

ADDITIONAL INFORMATION

• DRIVER’S LICENSE: This position may require some travel therefore, you must have a valid driver’s license and reliable transportation
• BACKGROUND: You must be able to successfully pass a criminal background check
• FLSA STATUS: Full-time, non-exempt employee
• LOCATION: The Aubrey, Downtown Columbus
• TRAVEL: Minimal / Occasionally required
• REPORTS TO: Director of Communities
• DIRECT REPORTS: Onsite Team, including Maintenance Supervisor and Leasing Consultant, if applicable
• SALARY: Annual salary, dependent on skills and experience. Eligible for a quarterly bonus.

Wilcox Communities is a non-smoking/non-vaping company. We are an Equal Opportunity Employer.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Marketing and Sales