ALTEN is hiring: Multimedia Technician -Recruited in Cambridge

Provide multimedia AV support for Harvard courses and events. Includes videography, setup and breakdown of equipment, urgent AV troubleshooting during classes and event support. Work will be assigned by department coordinators based on available shifts. Training on equipment, workflow and space will be provided.

Responsibilities:

1. Support faculty, students, and staff in the use and care of classroom multimedia, including video projection from a variety of sources, audio reinforcement in large lecture classrooms, basic troubleshooting of sound systems, and digital video capture as directed by team leaders.
2. Assist faculty, students, and staff with projection of teaching materials from PowerPoint, Keynote, Google Sheets, YouTube, and other media sources.
3. Ensure prompt and professional communications with instructors, staff, and students.
4. Take direction from staff and leaders on assignments, policies, and protocols.
5. Help coordinate multimedia technology for course and event support.
6. Check out AV equipment and transport to and from classrooms.
7. Set up AV equipment to begin recording classes in a timely manner before each class begins.
8. Strike AV equipment once class has ended and check equipment back into the main office.
9. Record teaching in classrooms and labs, panning and zooming to capture instructor movement and use of writing surfaces as required.
10. Ensure high quality audio and video recording.
11. Help with maintenance of AV equipment.
12. Provide availability to shift coordinators to assist with scheduling in a timely manner.
13. Provide coverage for colleagues during absences.

Basic Qualifications:

1. A minimum of two years of college or technical school.
2. Working knowledge of audio, video, and multimedia technologies.
3. Working knowledge of computer hardware, software and connections to external devices.
4. Strong customer service orientation.
5. Excellent communication skills.

Additional Qualifications:

1. Professional or educational background in multimedia or a technology-related field a plus.
2. Familiarity with lavaliers, handheld mics, Shure wireless microphones, Client and/or Black Magic HD video cameras, HD LCD projectors, Crestron/Extron integrated room control systems, and assistive listening systems preferred.
3. Familiarity with projecting content from Microsoft Windows, Mac, and internet media sources.
4. Ability to manage multiple tasks simultaneously and meet deadlines.
5. An employment record of reliability and strong attendance.
6. Ability to work with a range of clients and develop team solutions to service problems in a client-friendly and professional manner.

Working Conditions:

Some evening and/or weekend shifts may be required.

Physical Requirements:

Ability to lift 50 pounds, climb ladders, and swiftly transport equipment across campus.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

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