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Ports North

Ports North is hiring: Senior UX Researcher in Cherry Hill Township

Ports North, Cherry Hill Township, NJ, United States

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We have partnered with our client in their search for a Senior UX Researcher in the Philadelphia area.


Responsibilities:

  1. Creatively solve problems and define research strategy:
    - Be a team player in all you do!
    - Develop research strategy in partnership with design and product leadership.
    - Proactively plan and organize recruitment in partnership with our ResearchOps team.
    - Apply the right research method to the appropriate goals and project scope.
    - Coach designers in research as needed.
  2. Lead & conduct research:
    - Guide evidence-based research strategy, representing UX Research on cross-functional working groups; collaborate closely with UX Design towards “symphony” moments.
    - Lead user-centered research, inspiring the team to consistently deliver product improvements and innovations based on impactful research.
    - Set engaged pace for iterating research every sprint cycle.
    - Proactively use data to speak to assumptions and risks.
  3. Focus on the customer:
    - Gather, evaluate, and develop a solid understanding of customer use cases and needs, focused on search enhancement at the point of care.
    - Understand competitors, market segment needs in greater detail with the help of partner teams.
    - Collaborate with product and design to inform product strategy grounded in user needs.

Skills Required:

  • You know a variety of research methods and can differentiate when to use which method.
  • You can lead large scale complex research, in linguistically diverse contexts.
  • You have a proven track record of working collaboratively with multi-disciplinary teams.
  • Experience working with executive-level stakeholders and influencing business strategy.
  • Possess a portfolio of polished case studies illustrating their concrete impact.
  • Adept at delivering research quickly with just enough analysis to gain directional insights.
  • A love for talking to users and learning about what they do and how they work.
  • Innate ability to understand complex systems and problems and ability to see the big picture.
  • You listen well, and in all your brilliance still nurture the posture of a learner.

Education & Work Experience:

  • 5+ years of experience in UX research.
  • Bachelor’s degree or equivalent in work experience.
  • Portfolio is required for all applicants.

Title: Senior UX Designer
Location: Philadelphia, PA
Client Industry: Healthcare
Reference ID:

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