Ports North
Ports North is hiring: Senior UX Researcher in Cherry Hill Township
Ports North, Cherry Hill Township, NJ, United States
We have partnered with our client in their search for a Senior UX Researcher in the Philadelphia area.
Responsibilities:
- Creatively solve problems and define research strategy:
- Be a team player in all you do!
- Develop research strategy in partnership with design and product leadership.
- Proactively plan and organize recruitment in partnership with our ResearchOps team.
- Apply the right research method to the appropriate goals and project scope.
- Coach designers in research as needed. - Lead & conduct research:
- Guide evidence-based research strategy, representing UX Research on cross-functional working groups; collaborate closely with UX Design towards “symphony” moments.
- Lead user-centered research, inspiring the team to consistently deliver product improvements and innovations based on impactful research.
- Set engaged pace for iterating research every sprint cycle.
- Proactively use data to speak to assumptions and risks. - Focus on the customer:
- Gather, evaluate, and develop a solid understanding of customer use cases and needs, focused on search enhancement at the point of care.
- Understand competitors, market segment needs in greater detail with the help of partner teams.
- Collaborate with product and design to inform product strategy grounded in user needs.
Skills Required:
- You know a variety of research methods and can differentiate when to use which method.
- You can lead large scale complex research, in linguistically diverse contexts.
- You have a proven track record of working collaboratively with multi-disciplinary teams.
- Experience working with executive-level stakeholders and influencing business strategy.
- Possess a portfolio of polished case studies illustrating their concrete impact.
- Adept at delivering research quickly with just enough analysis to gain directional insights.
- A love for talking to users and learning about what they do and how they work.
- Innate ability to understand complex systems and problems and ability to see the big picture.
- You listen well, and in all your brilliance still nurture the posture of a learner.
Education & Work Experience:
- 5+ years of experience in UX research.
- Bachelor’s degree or equivalent in work experience.
- Portfolio is required for all applicants.
Title: Senior UX Designer
Location: Philadelphia, PA
Client Industry: Healthcare
Reference ID: