Core Resources
Communication Manager, Global Colleague Communications
• Hybrid
• Kitchener / Waterloo or Toronto
The Opportunity
16-month contract position
Reporting to the Director of Communications, you'll be a key member of our talented Global Colleague Communications team; an awesome team that provides best-in-class executive and colleague communications and events in support of our Executive Leadership team across the business. In this role, you'll develop and execute robust communication strategies to help us deliver our top strategic priorities globally and at the business unit level. While project work will vary across groups, this role will focus primarily on support for our Global Technology organization.
Key Responsibilities
• Drive holistic executive communications support for some of Manulife's most senior leaders, globally
• Develop integrated communications plans, and bring them to life through inspiring programs and deliverables, and consistently measure to ensure we're delivering on our commitments
• Build strategic partnerships with key global business partners to gather and share relevant information to ensure colleagues are connected to our global mission, understand our strategy and the role they play in it, take pride in the products and services we offer, and are engaged in our award-winning culture
• Collaborate with segment and global communications colleagues to ensure consistent messaging, appropriate positioning, timing and language
• Provide direction and liaise with service providers: branding and creative, translation, web and production
• Be an engaged and active member of Manulife's Global Colleague Communications team
Skills Required
• A strong influencer, comfortable advising and partnering with senior executives
• Exceptional writing and story-telling skills with the ability to dig through and simplify complex content turning it into clear and compelling messaging for various audiences.
• Significant experience with internal / corporate communications including: strategy communication, transformation messaging, engagement, HR/people, culture and brand)
• Digital-first, audience first mindset
• Ability to manage multiple projects and priorities, sometimes with tight timelines
• Excellent interpersonal skills with the ability to influence, negotiate and build consensus
• A high degree of comfort working in an environment of transformation, where change is a constant
• Strong attention to detail
• Innovative, creative, proactive self-starter with a keen sense of urgency and initiative
• Ability to work both independently and as part of a distributed team
• Advanced proficiency Office 365 applications
Experience & Education Requirements
• Bachelor's Degree in marketing, communications, English, journalism or related field
• 8+ years of experience in internal/corporate communications
• External communications/thought leadership experience an asset but not required
• Large- and small-scale event management experience
• Experience working with a shared services team and in a complex matrix environment
• Experience working with technologists / technology organizations, an asset
Why join Manulife?
• We've built a fantastic culture at Manulife with a strong focus on shared values and wellness
• Collaboration is key, we all help each other regardless of role or level
• A brilliant balance of autonomy and teamwork; we like the squad approach in Global Communications, so members of our team can gain experience across various initiatives working with various colleagues
• Competitive compensation package
• Hybrid work allowing you time to focus and time to collaborate
• Hybrid
• Kitchener / Waterloo or Toronto
The Opportunity
16-month contract position
Reporting to the Director of Communications, you'll be a key member of our talented Global Colleague Communications team; an awesome team that provides best-in-class executive and colleague communications and events in support of our Executive Leadership team across the business. In this role, you'll develop and execute robust communication strategies to help us deliver our top strategic priorities globally and at the business unit level. While project work will vary across groups, this role will focus primarily on support for our Global Technology organization.
Key Responsibilities
• Drive holistic executive communications support for some of Manulife's most senior leaders, globally
• Develop integrated communications plans, and bring them to life through inspiring programs and deliverables, and consistently measure to ensure we're delivering on our commitments
• Build strategic partnerships with key global business partners to gather and share relevant information to ensure colleagues are connected to our global mission, understand our strategy and the role they play in it, take pride in the products and services we offer, and are engaged in our award-winning culture
• Collaborate with segment and global communications colleagues to ensure consistent messaging, appropriate positioning, timing and language
• Provide direction and liaise with service providers: branding and creative, translation, web and production
• Be an engaged and active member of Manulife's Global Colleague Communications team
Skills Required
• A strong influencer, comfortable advising and partnering with senior executives
• Exceptional writing and story-telling skills with the ability to dig through and simplify complex content turning it into clear and compelling messaging for various audiences.
• Significant experience with internal / corporate communications including: strategy communication, transformation messaging, engagement, HR/people, culture and brand)
• Digital-first, audience first mindset
• Ability to manage multiple projects and priorities, sometimes with tight timelines
• Excellent interpersonal skills with the ability to influence, negotiate and build consensus
• A high degree of comfort working in an environment of transformation, where change is a constant
• Strong attention to detail
• Innovative, creative, proactive self-starter with a keen sense of urgency and initiative
• Ability to work both independently and as part of a distributed team
• Advanced proficiency Office 365 applications
Experience & Education Requirements
• Bachelor's Degree in marketing, communications, English, journalism or related field
• 8+ years of experience in internal/corporate communications
• External communications/thought leadership experience an asset but not required
• Large- and small-scale event management experience
• Experience working with a shared services team and in a complex matrix environment
• Experience working with technologists / technology organizations, an asset
Why join Manulife?
• We've built a fantastic culture at Manulife with a strong focus on shared values and wellness
• Collaboration is key, we all help each other regardless of role or level
• A brilliant balance of autonomy and teamwork; we like the squad approach in Global Communications, so members of our team can gain experience across various initiatives working with various colleagues
• Competitive compensation package
• Hybrid work allowing you time to focus and time to collaborate