CaseMax Technical Writer Job at SouthLaw P C in Overland Park

Benefits

• 401k with Matching Up To 3%, Over a 3 Year Vesting Period
• Medical
• Dental - 100% Base Rate Paid by CaseMax
• Vision - 100% Base Rate Paid by CaseMax
• Life Insurance
• Long- and Short-Term Disability
• Long-Term Care - Paid by CaseMax
• PTO

CaseMax is a software development company offering law firms innovative case management software to facilitate efficiency and business growth.

We are looking for a Technical Writer who has experience creating self-help artifacts (documents, screen captures and short videos) that explain software solutions to a non-technical audience in a voice that can be understood by all learners. If you want to be part of a highly skilled and collaborative team that focuses on solving problems, we want to hear from you!

Send us a cover letter that explains why you are the best match for this position along with your resume and let’s get started.

Technical Writer

Primary responsibilities:

• Research software changes and system enhancements documented in our New Development and Support system to create new and edit existing self-help documentation used by the CaseMax team and our clients.
• Manage and communicate publication deadlines, so they correspond to the software releases.
• Extrapolate video scripts of 2-5 minutes that demonstrate set up and usage of key enhancements.
• Collaborate with the team to fully understand the software changes and their impact on our clients.

Secondary responsibilities:

• Assist anyone on the team with editing for a variety of purposes, (journal publication to internal email).
• Create new and edit existing documentation of CaseMax internal business processes for our operations portal.
• Assist with marketing materials and user group meetings.

Requirements:

• 5 or more years of technical writing experience
• Thorough knowledge of composition, grammar, voice and style required by a variety of writing assignments
• Strong oral communication and active listening skills
• 2 - 3 years working as part of a software development team, Agile development is preferred
• Regular and reliable availability covering core business hours
• Ability to establish and maintain positive, professional relationships with co-workers, supervisors and clients
• Bachelor's degree
• Please provide writing samples

CaseMax is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, veteran status, or any other characteristic protected by law.