CAPPS, Inc.
Job Description
HOW TO APPLY
Complete a State of Texas Application for Employment and the following additional forms (available at
https://www.tjjd.texas.gov/careers/)
TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074)
Failure to complete and submit the above forms will cause delays in your consideration for this position.
Apply Online
at https://capps.taleo.net/careersection/644/jobdetail.ftl?job= 00048145 &tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).
Apply through Work-In-Texas
at https://www.workintexas.com/vosnet/loginintro.aspx.
You will
also need to complete and attach to the application the supplemental questions/forms indicated above along with a
copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: https://www.tjjd.texas.gov/careers/)
PLEASE NOTE
Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years.
Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete.
Resumes do not take the place of this required information.
Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.
BENEFITS
State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.
GENERAL DESCRIPTION
Performs highly complex (senior-level) telecommunications work. Work involves selecting and integrating system components for voice, data, digital, wireless, and video telecommunications networks; and coordinating the installation and maintenance of telecommunications networks at secure correctional facilities, halfway houses, and central and district offices. May serve as a lead worker providing direction to others.
Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per work week and to travel.
ESSENTIAL FUNCTIONS
Coordinates and/or performs preventive maintenance on assigned telecommunications systems, associated software, and peripheral equipment.
Investigates and resolves problems and makes updates and changes concerning the operation of telecommunications systems, communications hardware, and equipment.
Provides technical expertise in telecommunications system design and modification and coordinates the installation of office wiring infrastructure.
Coordinates and/or plans and prepares for telecommunications network or systems equipment.
Coordinates and/or performs installation and maintenance of telecommunications networks and computer hardware.
Monitors the operation of voice, data, or video telecommunications equipment and network control consoles.
Coordinates and/or plans and prepares for telecommunications network or systems equipment.
Organizes and establishes operating controls and procedures for voice or data telecommunications network. May develop operational or administrative policies and procedures.
Performs related work as assigned.
Reports any presence or perception of racial, ethnic, and/or gender disparities.
Performs a variety of related duties not listed, to be determined and assigned as needed.
Performs all duties in compliance with agency safety policies and procedures:
Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested time frames. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.
Qualifications:
MINIMUM QUALIFICATIONS
Bachelor's degree. Four (4) years of full-time wage-earning experience in electronics or telecommunications installation and maintenance work, voice/data networking, or related field.
OR
High School diploma or GED. Six (6) years of full-time wage-earning experience in electronics or telecommunications installation and maintenance work, voice/data networking, or related field.
Preferred:
Bachelor's degree with major course work in computer science, management information systems, electronic engineering, or related field. Experience with Avaya, VOIP, or a related telecommunication system. Experience with hosted telecommunication systems. Experience and Education Substitutions:
One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis. Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience. Completed course hours of graduate study may substitute for up to two years of experience on a basis of 12 graduate course hours for one year of experience. Pro-rated part-time experience may satisfy the experience requirement. Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Analyzing
Alphabetizing
Ability to communicate effectively, orally and in writing
Ability to see
Ability to hear (with or without aid)
Ability to perform tactile discernment
Identify colors
Depth perception
Operate motor equipment
Lifting, up to 25 lbs.
Carrying, up to 25 lbs.
Pulling
Pushing
Walking
Standing
Sitting
Prolonged sitting
Repeated bending
Reaching above shoulder
Manual/finger dexterity
Dual simultaneous grasping
Twisting
Kneeling
Stooping
Climbing stairs
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Data processing and telecommunications principles, equipment, procedures, terminology, standards, and wiring technologies. Network operating systems. Federal Communications Commission policies and procedures. The principles, practices, and techniques of telecommunications systems design. Computer operations systems and procedures. Telecommunications software and protocols. Performance monitoring, capacity management tools, and problem-solving techniques. Skill in:
The use of telecommunications test equipment. The use of personal computers and applicable software, including: Avaya, Partner Systems, Mobile Iron and VOIP. The use of microcomputer or mainframe applications. Ability to:
Install, operate, and test telecommunications equipment. Diagnose, and resolve telecommunications problems. Interpret technical information. Provide technical assistance in telecommunications systems. Review telecommunications system plans for completeness and accuracy. Communicate effectively. Serve as a lead worker providing direction to others. Work in excess of 40 hours per week and to travel.
VETERANS
In order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.
Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.
Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at
Information Technology MOS Codes.
SPONSORSHIP
Candidates must be eligible to work in the United States without requiring sponsorship.
ADDITIONAL INFORMATION
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
Due to the high volume of applications, we do not accept telephone calls.
If you submitted your application through the CAPPS Career Center (https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Job page and selecting My Submissions.
Thank you for considering employment with the Texas Juvenile Justice Department.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.
HOW TO APPLY
Complete a State of Texas Application for Employment and the following additional forms (available at
https://www.tjjd.texas.gov/careers/)
TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074)
Failure to complete and submit the above forms will cause delays in your consideration for this position.
Apply Online
at https://capps.taleo.net/careersection/644/jobdetail.ftl?job= 00048145 &tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214).
Apply through Work-In-Texas
at https://www.workintexas.com/vosnet/loginintro.aspx.
You will
also need to complete and attach to the application the supplemental questions/forms indicated above along with a
copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: https://www.tjjd.texas.gov/careers/)
PLEASE NOTE
Your job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years.
Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete.
Resumes do not take the place of this required information.
Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications.
BENEFITS
State of Texas Benefits and Retirement Information can be found at https://www.ers.texas.gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty.
GENERAL DESCRIPTION
Performs highly complex (senior-level) telecommunications work. Work involves selecting and integrating system components for voice, data, digital, wireless, and video telecommunications networks; and coordinating the installation and maintenance of telecommunications networks at secure correctional facilities, halfway houses, and central and district offices. May serve as a lead worker providing direction to others.
Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per work week and to travel.
ESSENTIAL FUNCTIONS
Coordinates and/or performs preventive maintenance on assigned telecommunications systems, associated software, and peripheral equipment.
Investigates and resolves problems and makes updates and changes concerning the operation of telecommunications systems, communications hardware, and equipment.
Provides technical expertise in telecommunications system design and modification and coordinates the installation of office wiring infrastructure.
Coordinates and/or plans and prepares for telecommunications network or systems equipment.
Coordinates and/or performs installation and maintenance of telecommunications networks and computer hardware.
Monitors the operation of voice, data, or video telecommunications equipment and network control consoles.
Coordinates and/or plans and prepares for telecommunications network or systems equipment.
Organizes and establishes operating controls and procedures for voice or data telecommunications network. May develop operational or administrative policies and procedures.
Performs related work as assigned.
Reports any presence or perception of racial, ethnic, and/or gender disparities.
Performs a variety of related duties not listed, to be determined and assigned as needed.
Performs all duties in compliance with agency safety policies and procedures:
Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested time frames. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies.
Qualifications:
MINIMUM QUALIFICATIONS
Bachelor's degree. Four (4) years of full-time wage-earning experience in electronics or telecommunications installation and maintenance work, voice/data networking, or related field.
OR
High School diploma or GED. Six (6) years of full-time wage-earning experience in electronics or telecommunications installation and maintenance work, voice/data networking, or related field.
Preferred:
Bachelor's degree with major course work in computer science, management information systems, electronic engineering, or related field. Experience with Avaya, VOIP, or a related telecommunication system. Experience with hosted telecommunication systems. Experience and Education Substitutions:
One year of appropriate experience may substitute for one year of college (30 course hours) on a year for year basis. Completed course hours of undergraduate study may substitute for up to four years of experience on a basis of 30 course hours for one year of experience. Completed course hours of graduate study may substitute for up to two years of experience on a basis of 12 graduate course hours for one year of experience. Pro-rated part-time experience may satisfy the experience requirement. Note: Any degree, diploma, high school equivalent, or course hours required to meet minimum qualifications must be from an accredited educational institution.
PHYSICAL DEMANDS AND WORKING CONDITIONS
The following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Analyzing
Alphabetizing
Ability to communicate effectively, orally and in writing
Ability to see
Ability to hear (with or without aid)
Ability to perform tactile discernment
Identify colors
Depth perception
Operate motor equipment
Lifting, up to 25 lbs.
Carrying, up to 25 lbs.
Pulling
Pushing
Walking
Standing
Sitting
Prolonged sitting
Repeated bending
Reaching above shoulder
Manual/finger dexterity
Dual simultaneous grasping
Twisting
Kneeling
Stooping
Climbing stairs
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
Data processing and telecommunications principles, equipment, procedures, terminology, standards, and wiring technologies. Network operating systems. Federal Communications Commission policies and procedures. The principles, practices, and techniques of telecommunications systems design. Computer operations systems and procedures. Telecommunications software and protocols. Performance monitoring, capacity management tools, and problem-solving techniques. Skill in:
The use of telecommunications test equipment. The use of personal computers and applicable software, including: Avaya, Partner Systems, Mobile Iron and VOIP. The use of microcomputer or mainframe applications. Ability to:
Install, operate, and test telecommunications equipment. Diagnose, and resolve telecommunications problems. Interpret technical information. Provide technical assistance in telecommunications systems. Review telecommunications system plans for completeness and accuracy. Communicate effectively. Serve as a lead worker providing direction to others. Work in excess of 40 hours per week and to travel.
VETERANS
In order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application.
Go to https://texasskillstowork.com/, https://www.onetonline.org/, or http://www.careeronestop.org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets.
Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at
Information Technology MOS Codes.
SPONSORSHIP
Candidates must be eligible to work in the United States without requiring sponsorship.
ADDITIONAL INFORMATION
If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.
Only candidates selected for an interview will be contacted.
Due to the high volume of applications, we do not accept telephone calls.
If you submitted your application through the CAPPS Career Center (https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Job page and selecting My Submissions.
Thank you for considering employment with the Texas Juvenile Justice Department.
AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER
The Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.