Audio Visual (AV) Specialist Job at IntePros in Philadelphia

Job Title: Audio Visual (AV) Support Specialist
Location: Philadelphia, PA, onsite (5 days per week)
Schedule: 7:30 AM - 5:30 PM (Standard 8-hour shift, may vary)
Overview:
We are seeking a dedicated and customer-focused Audio Visual (AV) Support Specialist to support conference rooms, large-scale event spaces, and executive meetings in a high-profile corporate environment. This role will be instrumental in building out and maintaining a new conferencing space, ensuring seamless technology support for meetings, events, and executive presentations.
Key Responsibilities:

• Provide hands-on AV support in conference rooms, meeting spaces, and amphitheaters.
• Troubleshoot technical issues in real-time to ensure smooth meeting operations.
• Deliver exceptional customer service by assisting executives, staff, and clients with AV setup and functionality.
• Support large-scale events and high-profile meetings, ensuring all AV components function flawlessly.
• Work closely with executives, UI services, and internal teams to optimize conference room technology.
• Assist in the setup and configuration of new AV equipment as the space is built out.
• Maintain and support Unified Communications platforms, including Microsoft Teams, Cisco conferencing equipment, and other collaboration tools.
• Identify and escalate complex technical issues to the appropriate teams when necessary.
• Maintain an organized inventory of AV equipment and ensure all systems are up to date.

Required Skills & Qualifications:

• 3+ years of experience in AV support, client services, or a related technical role.
• Strong technical aptitude with the ability to quickly learn new AV systems and troubleshoot issues.
• Experience supporting conference rooms, video conferencing platforms (Microsoft Teams, Cisco), and large event spaces.
• Ability to work onsite five days per week in a fast-paced corporate environment.
• Excellent customer service and communication skills, especially when working with executives and high-profile staff.
• No degree required, but relevant certifications or training in AV technology are a plus.
• Experience working in large corporate settings and supporting executive staff is highly desirable.

Why Join Us?

• Be a key player in building out a state-of-the-art conferencing space.
• Gain hands-on experience with cutting-edge AV technology in a high-profile environment.
• Work closely with executive teams, UI services, and technical experts in a dynamic role.
• Opportunity for training and skill development in AV, Unified Communications, and client services.

This is a fantastic opportunity for a tech-savvy, customer-focused AV professional to support a large corporate environment and help shape the future of conferencing technology. If you're passionate about AV support, troubleshooting, and delivering top-tier customer experiences, we encourage you to apply!

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