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Arizona State University

Police Radio Dispatcher

Arizona State University, New York, New York, United States

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Department Statement: The ASU Police Department is a full-service, 24/7 police department operating on Arizona State University's Tempe, Downtown Phoenix, West and Polytechnic campuses. We are dually accredited law enforcement agency through the Commission on Accreditation for Law Enforcement Agencies, Inc. (CALEA), and the International Association of Campus Law Enforcement Administrators (IACLEA). We offer a community-based atmosphere with generous tuition benefits, flexible schedules, and frequent opportunities for advancement. Our unique placement on campus allows us to create more personal relationships with the citizens we serve, and better effect positive change in our community. ASUPD is committed to our mission of fostering a safe, community-centered environment through engaged collaboration committed to dignity and respect. This is reflected both in how we approach the members of our community, and how we operate internally. We have proudly joined the 30x30 Initiative, promising to increase the number of women in the police force. Additional Background Requirements:

ASU Police Department conducts pre-employment screening for all positions. Positions are sensitive positions which require the successful completion of a background investigation, including fingerprinting. A background check will consist of a background investigation, polygraph, and psychological assessment. Employment is contingent upon successful passing of all background checks. A Department of Motor Vehicle check will also be conducted. Job Profile: Police Assistant 1 Dispatcher Non-Exempt

Job Family: Police and Security

Time Type: Full time

Max Pay - Depends on experience: $32.00 USD Hourly

Job Description:

Salary Range:

$22.45 - $32.00 per hour; DOE Essential Duties:

Receive and process incoming emergency and non-emergency phone calls for service. Prioritize calls for service and dispatch appropriate personnel, or agency, by entering information into a computer aided dispatch (CAD) system with the use of appropriate commands to log, monitor and update units. Relay information, instructions, and questions to field personnel in a factual and concise manner using a two-way digital radio system. Enter and verify data on a daily basis when entering call for service information into a computer aided dispatch (CAD) system as well as when entering, accessing and disseminating information from the state and national law enforcement telecommunication system. Work on multiple projects and shift priorities as needed. Monitor fire and intrusion alarms and dispatch field units accordingly. Assist visitors after hours by answering inquiries or providing information requested when no other staff is available. Ensure all communications and dispatch activities comply with departmental policies and procedures. Desired Qualifications:

Public safety experience (1 year). Experience with computerized telephony System and Computer Aided Dispatch (CAD) system. Customer service experience in a high stress environment such as a call center, retail or restaurant environment (1 year). Evidence of being able to type at a speed of at least 40 net words per minute. Evidence of being bilingual preferred. Working Environment:

The Communications Bureau operates on a 24-hour schedule, seven days a week, including nights, weekends, and holidays. All activities are performed in an environmentally controlled office setting. Dispatch uses an integrated computer aided dispatch system, computerized telephone and radio systems, and monitors security cameras and various alarm systems within the center. Enter data or information into a terminal, PC, or other keyboard device using repetitive hand/eye movements. Operate a variety of standard office equipment including a computer, telephone, calculator, scanner, copy and fax machines requiring continuous and repetitive arm, hand, and eye movement May be required to work mandatory overtime and a rotating shift as required, work evenings, nights, weekends, and holidays to maintain 24-hour coverage of the emergency dispatch center. Sit for extended periods of time. Wear a headset and operate a foot pedal or transmit button. Applicant must be eligible to work in the United States; ASU and the TSGM will not be a sponsor for this position.

Minimum Qualifications: High School Diploma; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Driving Requirement: Driving is not required for this position.

Location: Campus: Tempe

Funding: No Federal Funding

Instructions to Apply

Current Employees and Students should apply directly within

Workday

using the Jobs Hub. Use this link and log in using SSO: https://www.myworkday.com/asu/d/inst/1$9925/9925$2917.htmld To be considered, your application

must

include

all

of the following attachments:

Cover letter Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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Apply before midnight Arizona time:

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.