eCommerce Specialist Job at Creative Circle in Lakeville

Content Summary: eCommerce Specialist at Lakeville, for Creative Circle

Our CPG client is looking for a eCommerce Specialist to join their team. This role is:

1. 40 hours/week
2. Hybrid onsite - 2 days/week onsite at their headquarters in the metro area

The client is looking for a highly organized and detail-oriented individual to join their internal digital media / eCommerce team. This is a net new role that combines budget management, sales support, and cross-team collaboration.

The ideal candidate will have:

1. 1-3 years of experience in a sales support and/or budget + project management role, ideally within an eCommerce, media, or CPG environment
2. Experience with Microsoft Excel as it relates to budget management
3. Experience with other budget management tools is a huge plus! This team uses Shopperations as their budget management tool.
4. Experience in the CPG industry or with product-based sales channels is a plus
5. Experience with financial reporting
6. Strong understanding of eCommerce sales operations and budget management
7. Able to support cross-functional teams

A Day In The Life:

eCommerce Sales Support:

1. Perform item attribute maintenance in customer systems to ensure best-in-class content
2. Assist in maintenance of customer-specific item catalogs
3. Help with customer inquiries related to item attribution and setup
4. Aid in execution of promotional plans in Trade Management System.
5. Help with pricing execution within Trade Management System and price discrepancy resolution with the customer operations team
6. Support the sales team in vendor agreements and trade fund maintenance
7. Collaborate with the Deductions Team to ensure all deductions and audits are reviewed and addressed promptly
8. Conduct reporting / tracking on an ad-hoc basis

Budget Management Support:

1. Submit requests for purchase orders (POs) and upload final SOWs, POs, and requestion numbers into their budget management platform, Shopperations, for tracking
2. Review invoices on a weekly basis, cross-checking with partners' trackers, and send approval to project managers
3. Troubleshoot any billing or PO discrepancies and escalate as needed
4. Log bill-to-date and invoices in Shopperations
5. Log any changes within budgets and submit spend change forms as needed to finance
6. Work closely with finance to create efficiencies in tracking coupons
7. Field questions from finance on budget, POs, SOWs, and routing to the right team members

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment.

Benefits

• 3 weeks PTO- standard

Enrollment of Benefits: Election is within 31 days from your date of hire:

• Enroll or decline coverage for medical and prescription drug, dental, vision, voluntary (supplemental) life, long-term disability, and voluntary AD&D
• Enroll if you want to contribute to a Health Account:
• Health Savings Account (HSA)
• Health Flexible Spending Account (Health Care FSA)
• Dependent Care Flexible Spending Account (Dependent Care FSA)
• Select beneficiaries for:
• Life Insurance (Basic and Supplemental)
• Voluntary Accidental Death & Dismemberment (AD&D)
• HSA

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