NYC Department of Social Services is hiring: Junior Writer in New York

The New York City Housing Authority (NYCHA) is the nation’s largest public housing authority, with an operating budget of $3.3 billion and over 11,000 employees who manage and maintain 302 developments that house about 390,000 residents. NYCHA also operates the country’s largest Section 8 program, which provides rental assistance to about 200,000 additional people.

Position Summary:

Reporting directly to the Senior Manager of the Procedures Unit, the Junior Writer, under general direction with wide latitude for independent initiative and judgment, will perform very responsible work in the planning, coordination, and writing of NYCHA standard operating procedures and manuals.

Responsibilities include, but are not limited to the following:

- Perform difficult work with attention to detail in the writing and project management of NYCHA standard operating procedures and manuals.
- Perform analyses of standard operating procedures and related documents.
- Schedule and facilitate meetings to obtain process and procedural information.
- Develop and follow project completion schedules.
- Make recommendations on policies and procedures.
- Conduct independent research to obtain necessary information.
- Organize difficult text and processes in sequential order and present them in reader-friendly manner.
- Work with business units to incorporate internal controls that close policy and compliance gaps in procedural documents.
- Perform special projects and prepare relevant reports and presentations as assigned.

Additional Information

1. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
2. NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

COMMUNITY COORDINATOR - 56058

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to "1" or "2" above. However, all candidates must have at least one year of experience as described in "1" above.

1. At least one-year experience writing procedural and policy documents and other complex documents.2. Possess strong conceptual, organizational, analytical, and problem-solving skills.3. Excellent verbal and written communication skills and must be able to lead meetings.4. Experience working collaboratively to complete projects.5. Ability to make timely and effective decisions and produce results.6. Strong interpersonal skills and ability to manage change.7. Firm working knowledge of Microsoft Office including Word Excel, Outlook, and Teams.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

NYCHA has no residency requirements.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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