Ellucian
About the Opportunity
Are you passionate about crafting impactful messages and driving executive engagement? Ellucian is seeking a
Executive Communications Manager
to support and execute day-to-day communications for our CEO, with a primary focus on
customer-facing messaging . This role is pivotal in shaping how our executive leadership connects with key stakeholders in the
higher education
community.
This position will
establish and operationalize the executive communications function , ensuring streamlined processes and consistency in messaging. The ideal candidate is an exceptional writer, a strong project manager, and a proactive communicator who thrives in a fast-paced environment.
Where You Will Make an Impact
CEO & Executive Communications Execution Draft and refine
customer-focused
communications, including
emails, presentations, speeches, and thought leadership content
for the CEO. Assist in developing clear and compelling messaging for
keynotes, customer events, industry conferences, and internal engagements . Ensure all communications reflect
Ellucian's voice, vision, and commitment to higher education . Content Development & Stakeholder Engagement
Create engaging
customer outreach materials , including direct emails, blog posts, and LinkedIn articles to
enhance CEO visibility and engagement . Develop materials that address
key concerns and priorities of higher education leaders , such as university presidents and decision-makers. Support internal messaging for executive updates, all-hands meetings, and leadership communications. Process & Function Development
Establish and document
executive communication workflows and processes to ensure efficiency and consistency. Implement a system for tracking
CEO communications and engagements
to ensure follow-ups and alignment with company objectives. Collaborate with internal teams (Marketing, PR, and Customer Success) to
align executive messaging with broader company initiatives . Performance Expectations
Quickly familiarize yourself with
Ellucian's executive communication needs
and prioritize
ongoing projects . Within six months, establish
a structured approach to CEO communications, including a content calendar and response workflow . Within 12 months, ensure
all executive communications processes are fully operational and effectively support the CEO's office . Success Metrics
Consistent,
high-quality messaging
in CEO customer communications and public engagements. Increased
CEO visibility
and engagement with key higher education stakeholders. Established
structured processes
for executive communications, improving efficiency and effectiveness. What You Will Bring
Strong Writing & Storytelling Skills
- Proven experience in
executive communications, speech writing, or content development . Experience in Customer-Focused Messaging
- Ability to translate
complex ideas into clear, compelling content
for higher education leaders. Process-Oriented Mindset
- Skilled at implementing and refining workflows to improve executive communications efficiency. Higher Education or Tech Industry Background (Preferred)
- Experience working in or supporting communications within
higher education, technology, or SaaS
is a plus. Project & Stakeholder Management Skills
- Ability to
coordinate across teams, manage multiple priorities, and meet deadlines in a fast-paced environment . What makes #Ellucianlife
Comprehensive health coverage: medical, dental, and vision Flexible time off Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 401k w/ match & BrightPlan - to help you save for the future Parental Leave 5 charitable days to support the community that supports us Telemedicine Wellness
Headspace Care (mental health) Wellbeats (virtual fitness classes)
RethinkCare & Wellthy- caregiver support Diversity and inclusion programs which provide access to internal employee resource groups Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with:
Education Assistance Program Professional development opportunities
#LI-JG1
#LI-Hybrid
Are you passionate about crafting impactful messages and driving executive engagement? Ellucian is seeking a
Executive Communications Manager
to support and execute day-to-day communications for our CEO, with a primary focus on
customer-facing messaging . This role is pivotal in shaping how our executive leadership connects with key stakeholders in the
higher education
community.
This position will
establish and operationalize the executive communications function , ensuring streamlined processes and consistency in messaging. The ideal candidate is an exceptional writer, a strong project manager, and a proactive communicator who thrives in a fast-paced environment.
Where You Will Make an Impact
CEO & Executive Communications Execution Draft and refine
customer-focused
communications, including
emails, presentations, speeches, and thought leadership content
for the CEO. Assist in developing clear and compelling messaging for
keynotes, customer events, industry conferences, and internal engagements . Ensure all communications reflect
Ellucian's voice, vision, and commitment to higher education . Content Development & Stakeholder Engagement
Create engaging
customer outreach materials , including direct emails, blog posts, and LinkedIn articles to
enhance CEO visibility and engagement . Develop materials that address
key concerns and priorities of higher education leaders , such as university presidents and decision-makers. Support internal messaging for executive updates, all-hands meetings, and leadership communications. Process & Function Development
Establish and document
executive communication workflows and processes to ensure efficiency and consistency. Implement a system for tracking
CEO communications and engagements
to ensure follow-ups and alignment with company objectives. Collaborate with internal teams (Marketing, PR, and Customer Success) to
align executive messaging with broader company initiatives . Performance Expectations
Quickly familiarize yourself with
Ellucian's executive communication needs
and prioritize
ongoing projects . Within six months, establish
a structured approach to CEO communications, including a content calendar and response workflow . Within 12 months, ensure
all executive communications processes are fully operational and effectively support the CEO's office . Success Metrics
Consistent,
high-quality messaging
in CEO customer communications and public engagements. Increased
CEO visibility
and engagement with key higher education stakeholders. Established
structured processes
for executive communications, improving efficiency and effectiveness. What You Will Bring
Strong Writing & Storytelling Skills
- Proven experience in
executive communications, speech writing, or content development . Experience in Customer-Focused Messaging
- Ability to translate
complex ideas into clear, compelling content
for higher education leaders. Process-Oriented Mindset
- Skilled at implementing and refining workflows to improve executive communications efficiency. Higher Education or Tech Industry Background (Preferred)
- Experience working in or supporting communications within
higher education, technology, or SaaS
is a plus. Project & Stakeholder Management Skills
- Ability to
coordinate across teams, manage multiple priorities, and meet deadlines in a fast-paced environment . What makes #Ellucianlife
Comprehensive health coverage: medical, dental, and vision Flexible time off Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests 401k w/ match & BrightPlan - to help you save for the future Parental Leave 5 charitable days to support the community that supports us Telemedicine Wellness
Headspace Care (mental health) Wellbeats (virtual fitness classes)
RethinkCare & Wellthy- caregiver support Diversity and inclusion programs which provide access to internal employee resource groups Employee referral bonuses to encourage the addition of great new people to the team We Foster a learning culture with:
Education Assistance Program Professional development opportunities
#LI-JG1
#LI-Hybrid