Writer Editor Job at Russell Tobin in Salt Lake City

Job Title: Junior Editor/Writer (Onsite)

Contract: 12 months (possible to convert)

Pay Rate range: $19-20/hour (eligible for OT)

One of our clients in the Bank and Financial industry is seeking a junior Client Relations Analyst to join their team. This is an onsite role, with one round of Zoom interviews, and top candidates will be asked to submit a writing sample.

Key Responsibilities:

• Handle written client inquiries and concerns, ensuring compliance with regulations related to client complaints.
• Investigate, research, and resolve assigned cases, communicating decisions in a clear and professional written format.
• Support operational tasks such as settlement processing, privacy opt-out requests, and incoming telephone calls.
• Participate in additional projects as assigned within the Client Relations department.

Qualifications:

• Attention to detail and ability to manage multiple cases.
• Experience with client relations or customer service preferred.

Seniority level

Entry level

Employment type

Contract

Job function

Analyst and Writing/Editing

Industries

Banking, Investment Banking, and Financial Services

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