Shelby American, Inc. is hiring: Social Media Manager in Chicago

Fully Remote • Remote Worker - United States • Office of the Presiding Bishop

The Evangelical Lutheran Church in America (ELCA) is one of the largest Christian denominations in the United States, with nearly 3.3 million members in more than 8,900 worshiping communities across the 50 states, Caribbean, and U.S. Virgin Islands. With a vision to live in a world experiencing the difference God’s grace and love in Christ makes for all people and creation, the ELCA strives to be a welcoming, thriving, and connected church that introduces people to Jesus so they can discover community, justice, and love.

The Lutheran Center (national office) is located in Chicago, Illinois. A staff of 400, under the leadership of the Presiding Bishop, serve as administrators, advisors, conveners, partners, and resource people for the ELCA and its ministries. Staff lead the work of national, domestic, and global ministries and programs including Lutheran Disaster Response, ELCA World Hunger, Service & Justice, Christian Community and Leadership, and Innovation. We are also home to five of our separately incorporated ministries: The Mission Investment Fund of the ELCA, Women of the ELCA, Lutheran Men in Mission, the ELCA Foundation and the ELCA Federal Credit Union.

About the Position

Strategic Communications is a team within the Operations home area responsible for planning and implementing effective internal and external communications, public relations, video production, marketing, social and other online strategies for the churchwide expression of the ELCA. The team is responsible for creating unified storytelling through all types of media.

The Social Media Manager creates and oversees the ELCA’s social media strategy and provides analysis for its presence online—including social media, websites, and AI. This role works in conjunction with others on the team in developing new opportunities for digital engagement and integrating social media into overall business strategies of the ELCA. We are looking for a creative, strategic, well-organized individual who can take the ELCA to the next level with social media and community engagement. The ELCA currently uses Facebook, Instagram, LinkedIn, and YouTube.

This is a full-time, regular, remote position.

Candidates for this remote position must reside within the fifty United States or the District of Columbia and be authorized to work lawfully in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

Responsibilities

1. Develop and implement social strategies across all platforms with help from other communications colleagues.
2. Schedule content and work with colleagues on the organization’s calendar of events for social posts.
3. Work with our Engagement Strategist to develop a set of metrics to measure, track, and analyze ELCA’s engagement and effective use of social media platforms and determining what’s next.
4. Be the lead designer of all social content, working with colleagues across the organization on relevant content while keeping our brand consistent and strong.
5. Lead the team in providing general oversight, moderation, and discussion across platforms.
6. Maintain updated list of all ELCA social media accounts, and strategize with account managers as needed.
7. Assist the team with efforts to equip the church with tools and resources for engagement.
8. Keep the ELCA current with online trends, providing insights and opportunities for increased engagement and potential growth to our social media footprint.
9. Research, recommend, and launch an ELCA presence on new social media platforms as appropriate in consultation with team members, including the Director of Digital Communications and the Senior Director.
10. Other duties as assigned.

Requirements

1. A bachelor’s degree is preferred. At least 2 years of online community/social media experience or any combination of education, training, and experience. Nonprofit experience preferred.
2. Extensive knowledge and experience managing social media platforms including, but not limited to, Facebook, LinkedIn, Instagram, and YouTube.
3. Experience using Adobe Creative Suite, Canva, Sprout Social, and other design/social platforms.
4. A keen sense of implementing brand standards across platforms with current design trends.
5. Ability to work both independently and within a team environment. Very organized, able to multitask and manage projects from conception through completion in a fast-paced work environment. Willingness to be available as needed during off-work hours for social media engagement and monitoring.
6. Excellent written, verbal, organizational, planning, and presentation skills.

Physical

While performing the duties of this job, the employee is regularly required to talk and hear, and use hands and fingers to operate a computer and telephone. This position requires sitting for long periods of time. Employee will occasionally need to lift boxes or materials up to 15 pounds. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions.

Travel

Position requires minimal overnight, domestic, or international travel. Valid driver’s license required.

Benefits

Commensurate with qualifications and experience. The ELCA offers a competitive benefits package for eligible employees, including employer paid health premiums for employees, health and dependent care FSA’s, a health savings account (HSA) with an employer contribution, life insurance, and a substantial employer contribution to 403b retirement plan (no match required). We also offer a generous paid time-off policy including 17 paid holidays. All benefits commence on your start date.

Contact

If you have questions about this job or your application, please complete this form to contact People Solutions (HR).