South Star JCB is hiring: Service Writer in Lewisville

South Star JCB is the premiere parts, service & equipment dealer for JCB in the greater Dallas, Fort Worth area. The company proudly serves the counties of Dallas, Tarrant, Collin & Denton, providing superior customer service and creating long-lasting relationships with customers.

Role Description

This is a full-time on-site role for a Service Writer located at our Lewisville branch. The Service Writer will be responsible for day-to-day tasks related to phone etiquette, customer satisfaction, customer service, computer literacy, and communication within the service department.

Qualifications

1. Phone Etiquette and Communication skills
2. Customer Satisfaction and Customer Service skills
3. Computer Literacy
4. Strong verbal and written communication skills
5. Ability to work in a fast-paced environment
6. Experience in the automotive or equipment industry is a plus
7. High school diploma or equivalent

Seniority level

Entry level

Employment type

Full-time

Industries

Construction

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