ALTEN is hiring: Sr Technical Writer in Mountain View

Develop comprehensive documentation for Yahoo Media Platforms Squads.

Gain a deep understanding of products and services, and translate complex information into concise and polished content.

Write user-friendly content that caters to the target audiences (Product Managers, Editors, Engineers, etc.).

Maintain detailed lists of references such as research, usability tests, and design specifications.

Evaluate current content and establish methods/workflows/frameworks for further improvement.

Responsibilities

1. Be the primary author and point of contact for documentation for Yahoo Media Platform, the backbone that powers one of the most visited destinations on the internet.
2. Research, outline, write, and edit content, working closely with squad members to understand project requirements.
3. Gather information from squad members and develop, organize, and write procedure manuals, technical specifications, and process documentation.
4. Work with development and support leads to identify documentation repositories, revise and edit, and determine best destinations for documentation.
5. Research, create, and maintain information architecture templates that adhere to organizational standards and allow for easy documentation management.
6. Develop content in alternative media forms for maximum usability, with consistent voice across all documentation.

Required Skills And Qualifications

1. Two or more years of experience as an effective technical writer.
2. Proven ability to quickly learn and understand complex subject matter.
3. Experience in writing documentation and procedure manuals for various audiences.
4. Superb written communication skills, with a keen eye for detail.
5. Experience in working with engineers to improve user experience (ex: design, UI), refine content, and create visuals and diagrams for technical support content.
6. Ability to handle multiple projects simultaneously.

Preferred Skills And Qualifications

1. Bachelor's degree (or equivalent) in journalism, communications, or a relevant technical field.
2. Firm understanding of SDLC (systems development lifecycle).
3. Previous experience in software development, especially in Web Frontend, Backend, Machine Learning, Microservices, REST APIs, etc.
4. Professional certification (ex: Society for Technical Communication).

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Other

Industries

IT Services and IT Consulting

#J-18808-Ljbffr