LSG Sky Chefs
Job Description The Dispatcher position is responsible for coordination and assignment of outbound catering on the Customer Service dock. Responsibilities include but are not limited to: Duties: • Review dispatch sheet to check for any new routes and compare to daily schedule. • Fill in gate and ship number • Assign specific flights for all scheduled personnel. • Complete team sheets. • Assign terminators and additional sections as required. • Keep dispatch sheets current. • Update gate changes/routings and canceled flights and relay information to drivers. • Interact with other Customer Service team members to solve problems and resolve issues. • Comply with Company SOPs - Standard Operating Procedures. • Work as a member of the LSG Sky Chefs team to ensure the highest quality product is delivered to our airline customers. • Coordinate other duties as assigned. Qualifications: • Ability to follow instructions and stay safety conscious. • Excellent English communication and customer service skills required. • Ability to multitask - handle multiple calls, radio, and face to face communications at the same time. • Ability to read and interpret paperwork in English • Good organizational , time management skills and computer skills. • Ability to handle high pressure and time sensitive situations. • Must pass training course for final certification • Must be flexible to work any shift/hours - shifts are subject to change due to shift bidding.