Community Manager Job at ASQ-MILWAUKEE in Milwaukee

ASQ-MILWAUKEE Community Manager

Location: MILWAUKEE, Wisconsin

Company Overview: Exemplar Global Inc. is a not-for-profit organization that services and supports the conformity assessment industry (auditors, trainers, and certification bodies). With a strong legacy of over 30 years in auditor and auditor training certification, we possess the expertise to help professionals and training providers be recognized in their industry.

Position Overview: The Community Manager at Exemplar Global will lead efforts to grow and engage a dynamic professional community, fostering collaboration and delivering value while aligning with organizational objectives. Acting as the primary liaison for community members, this role ensures an exceptional experience across all community touchpoints through strategic engagement, content coordination, and event management.

The ideal candidate will possess strong communication skills, a passion for community-building, and the ability to manage multiple projects effectively within a nonprofit setting. This role directly supports Exemplar Global's mission of empowering individuals and organizations to drive global impact through professional development, innovation, and sustainable practices.

Salary Range: $56,000 - $65,000/year

Main Responsibilities:

1. Community Engagement: Develop and implement strategies to drive community participation and foster meaningful connections. Facilitate discussions, mentorship programs, and knowledge-sharing initiatives. Coordinate virtual events such as webinars and workshops, collaborating with Marketing for promotion and execution. Provide feedback to streamline onboarding and enhance user experiences within the community platform.
2. Member Retention and Growth: Monitor engagement metrics and re-engage inactive members with targeted strategies. Gather and act on community feedback to enhance the experience. Implement gamification features (e.g., badges, rewards) to incentivize participation.
3. Analytics and Reporting: Use the Higher Logic platform to track key metrics, such as engagement rates, content performance, and event participation. Analyze trends to identify opportunities for improvement and recommend event themes. Prepare regular reports for leadership, highlighting community health and alignment with strategic goals.
4. Platform and Project Management: Oversee the community platform and manage various projects that align with community objectives.

Equal Opportunity Employer: We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

Application Instructions: Apply Online: ipc.us/t/0555721A56C143CB. Qualified females, minorities, and special disabled veterans and other veterans are encouraged to apply.

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