Job Title: Community Manager I
Location: Beaverton, OR
Do you want to help people make their house a home? Do you thrive on providing great customer service while making a difference? Dreaming of a long-lasting stable career at a company that feels like a family?
Welcome to Blue Mountain, an Associa Company! We want to hire a Community Manager who shares our vision, values, and commitment to superior customer service. A Community Manager is responsible for providing overall supervision of a community association and has daily interactions with internal and external customers including homeowners, vendors, board members, and committee members.
If you're a determined self-starter with a passion for finding solutions, we want to meet you!
What's in it for me?
Besides all the things you'd expect from any company (medical, dental, vision, 401k with company matching, life insurance, short & long-term disability), we believe you deserve more than that. At Associa, you'll get great perks and discounts, continual professional training & career planning, money towards lifestyle and wellness activities (we call this Benefits Plus). Most importantly, you will get a fulfilling career and a company that becomes your family!
- Opportunity for Career Advancement within Blue Mountain and Associa
- Fun family culture within the office
- World-Class Training
- CAI (Community Association Industry) Course and Designation Assistance
JOB DESCRIPTION
The Community Manager I is responsible for providing overall supervision of a community association. Duties include but are not limited to:
- Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures
- Act as or oversee the primary liaison with the Association Board of Directors and homeowners as needed
- Perform/Direct administrative and management duties as requested by the Association Board of Directors and in accordance with the management agreement
- Ensure Associa community management tools are being effectively developed and utilized
- Review monthly financial reports and ensure management summary is submitted to the Association Board of Directors
- Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures
- Monitor corporate and client delinquency rates and collections process for account portfolio
- Attend Board meetings per the management agreement and community events as needed
- Prepare Board packages according to established time frames
- Ensure Board of Directors is aware of legal actions involving the Association
- Maintain unit and contract files relating to the operations of the Association
- Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary
- Other duties as assigned
QUALIFICATIONS
Education & Experience
- Associates Degree Required
- Bachelor's Degree Preferred
- 1 -- 3 years of Community Association or equivalent experience is preferred
Knowledge & Skills
- Knowledge of communities, property, real estate and homeowners associations
- Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners
- Time management and time-critical prioritization skills
- Self-motivated, proactive, detail-oriented, and a team player
- Professional customer service skills
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level
- Knowledge of conflict resolution techniques at a proficient level
- Professional communication skills (phone, interpersonal, written, verbal, etc.)
Certifications & Licenses
- Certified Manager of Community Associations (CMCA) is a bonus
Company Description
With more than 300 branch offices across North America, Associa is building the future of community for more than 7.5 million residents worldwide. Our 15,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 45 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.
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