Austin Energy is hiring: Digital Graphic Designer in Austin

Digital Graphic Designer

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.

Position Information

Posting Title: Digital Graphic Designer
Job Requisition Number: AE503993
Position Number: 108996
Job Type: Full-Time
Division Name: Marketing Communications

Minimum Qualifications

• Graduation with a Bachelor’s degree from an accredited four (4) college or university with major coursework in related discipline or certificate in graphic design, plus a minimum of three (3) years of experience related to the job.
• Experience may substitute for the education up to the maximum of four (4) years.

Licenses and Certifications Required:
None.

Notes to Applicants

Join the Austin Energy Communications team as a Digital Graphic Designer! Help shape our visual narrative, elevate user engagement across digital and print platforms, and play a pivotal role in crafting designs that captivate our stakeholders.

Responsibilities

1. Create Stunning Visual Designs: Design eye-catching graphics for digital platforms including social media, email campaigns, and print materials such as marketing collateral, advertisements, presentations, and trade show assets. Your designs will be in sync with Austin Energy’s brand guidelines, ensuring a cohesive and impactful visual presence.
2. Develop Templates for Efficiency: Design and develop templates for presentations, e-books, and social media to maintain consistency and streamline asset creation processes.
3. Support Engaging Events: Create dynamic graphics for events, from promotional materials to on-site wayfinding visuals, enhancing attendee experiences and event impact.
4. Integrate Multimedia Elements: Utilize your expertise in video, photography, and typography to enrich designs across both digital and print mediums, ensuring each asset resonates effectively with our audience.

Essential Duties and Functions

• Creates comprehensive design strategies and packages tailored to customer needs.
• Designs and produces websites, motion graphics, style guides, advertisements, promotional materials, print collateral, illustrations, logos, and photography for a wide variety of marketing materials and platforms.
• Assists with web and social media presence, development, appearance, and updates.
• Monitors and coordinates all stages of production to complete projects.
• Advises and consults with vendors producing bid specifications, documentation, and contracts for vendors.
• Assists in the planning and development of digital advertising, promotional campaigns, and strategies.
• Acts as art director and liaison for individual projects and client programs.
• Assists with the development of long-range strategic marketing plans.
• Researches best practices, emerging technology, user behavior, interface content, and industry and cultural trends.
• Acts as a steward of the brand look and feel and ensures that all creative broadcast across all channels lives up to the highest quality of the City’s visual standards.
• Collaborates with stakeholders to effectively drive communications and to ensure consistency of brand identity.
• Works within the content management system to implement and maintain a consistent and engaging visual web presence.

Knowledge, Skills and Abilities

• Knowledge of marketing practices and procedures, design principles, and media industries.
• Knowledge of content management systems; Drupal experience preferred.
• Knowledge of current and emerging web publishing standards and best practices related to accessibility, usability, and writing for the web.
• Knowledge of multimedia formats related to audio, video, and interactive technologies.
• Knowledge of user-centered design process, specifically related to accessibility and Web standards.
• Skill in design, illustrations, infographics, and data visualizations.
• Skill in typography, color, and layout composition.
• Skill in CSS, HTML, JavaScript, and prototyping and wireframe creation tools.
• Skill in analytical and conceptual approaches to design.
• Skill in oral and written communication.
• Skill in project management to assist project managers in work estimates and planning.
• Ability to craft graphic elements, assets, and visual treatments that adapt and flow with responsive design systems.
• Ability to manage multiple projects and remain flexible through multiple revisions from concept to completion while keeping a keen attention to detail.
• Ability to manage time and schedules.
• Ability to work on projects of all scales and types, both collaboratively and independently.
• Ability to establish and maintain good working relationships with other city employees and the public as well as to work collaboratively with marketing, development, and project management specialists.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to articulate design rationale, user-understanding and empathy, and an understanding of brand.
• Ability to work with Adobe Creative Cloud.

Criminal Background Investigation

This position has been approved for a Criminal Background Investigation.

EEO/ADA

The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * This position requires graduation with a Bachelor's degree from an accredited four (4) year college or university with major coursework in related discipline or certificate in graphic design, plus a minimum of three (3) years of experience related to the job. Experience may substitute for the education up to the maximum of four (4) years. Do you meet the minimum qualifications?
  • Yes
  • No
• * Please describe how you meet the minimum qualifications referenced above. Detail how you meet the educational requirements (if applicable), account for the years of related experience (if applicable), and explain any substitutions of experience for education, or vice-versa (if applicable).

  (Open Ended Question)

• * Please describe your experience in the management of brand consistency for all internal and outbound communications.

  (Open Ended Question)

• * Describe your experience with Adobe Creative Cloud tools for both print, digital, and video pieces.

  (Open Ended Question)

• * Describe your experience with non-Adobe design tools such as PowerPoint, Mail Chimp, SharePoint, and/or Sales Force Marketing Cloud.

  (Open Ended Question)

• * Describe your experience with time management and organizational skills to ensure timely delivery of creative assets.

  (Open Ended Question)

• * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
  • I acknowledge and understand this position requires a Criminal Background Investigation.

Optional & Required Documents

Required Documents:
Optional Documents:

Contact City of Austin Employment Services
Office: 512-978-JOBS (5627)
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