Logo
Transdev North America

Transdev North America is hiring: Lead Radio Dispatcher in Chula Vista

Transdev North America, Chula Vista, CA, United States, 91911

Save Job
Lead Radio Dispatcher
Transdev in San Diego- Chula Vista/El Cajon is hiring a Lead Radio Dispatcher. The Lead Radio Dispatcher coordinates and disseminates information to Radio Dispatchers, Coach Operators, Supervisors, and other pertinent staff involved in helping to provide on-time service of coaches on routes.
This position is based in San Diego, CA in supporting the MTS Contract.
Transdev is proud to offer:
  • Competitive compensation package of $29.00-$30.24 per hour
Benefits include:
  • Vacation: minimum of two (2) weeks
  • Sick days: 7 days
  • Holidays: 7 standard
  • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Key Responsibilities:
  • The Lead Radio Dispatcher uses a GPS CAD/AVL system to proactively manage the day-to-day on the road operations of transit service delivered by Transdev.
  • Provides verbal direction to Radio Dispatchers, Bus Operators, Road Supervisors, and others. Proactively intervenes, using all available resources, to ensure that the safest high-quality service is provided. Collaborates with local Transdev operating divisions and the Client regarding service interruptions, on-time performance issues, detours, bus stop concerns, lost & found items, service capacity, and other needs.
  • Documents in various database systems, information on service incidents including accidents, medical/first responder, mechanical defects/road calls, full & passing events, etc.
  • Works with MTS Code Compliance and local law enforcement services as needed to maintain a safe and comfortable environment for passengers.
  • Continuously reviews system performance display monitors and communicates with drivers that are off schedule, off route, late starting trips, or off headway.
  • Uses standby buses and other resources to alleviate headway bunching, over capacity, or potential lost service due to mechanical failure or service incidents.
  • Sends messages or calls to specific drivers/routes/areas regarding service needs, unplanned detours, missing persons, lost articles.
Qualifications:
  • High school diploma or equivalent, such as GED, required.
  • Class B or higher Commercial Driver’s License with Passenger endorsement and Air brake endorsement required or the ability to obtain one.
  • 3 or more years of relevant transit supervisory experience required.
  • Thorough knowledge of transit system regulations and operations.
  • Working knowledge and proficiency with Microsoft Word, Excel, and relevant database programs.
  • Good written and oral communication skills.
  • Ability to organize and perform work efficiently; strong attention to detail.
  • Subject to DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
Physical Requirements:
  • Must be able to work shifts or flexible work schedules as needed.
  • The employee is generally subjected to long periods spent sitting, typing, or looking at a computer screen.
  • Work environment will be a combination of both indoors and outdoors.
About Transdev:
Transdev operates transportation systems across the U.S. and employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. As part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world.
Transdev – the mobility company – empowers the freedom to move every day thanks to safe, reliable, and innovative solutions that serve the common good.
Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion, or other legally protected status.
#J-18808-Ljbffr