Technical Writer Job at Murphy & Associates, Inc. in Washington

Murphy & Associates, Inc. provided pay range

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Base pay range

TECHNICAL WRITER 2

TECHNOLOGY COMPANY

ROLE IS HYBRID ONSITE IN THE GREATER SEATTLE AREA, WA

$45.99-$47.36/hr - $8,094-$8,335/month COMPENSATION RATE (depending on experience)

PLEASE NOTE: This role is not open to Corp to Corp.

OUR COMPANY – MURPHY & ASSOCIATES

Murphy & Associates has had the privilege of providing technology and business consulting services to over 150 diverse clients in the Greater Seattle Area since 1980. We take great pride in our full disclosure model and low margins which attracts top tier talent. We are transparent with our employees. Our business model fosters loyalty, satisfaction, and consistent delivery of quality services from the consultants on our team.

THE CLIENT

Our client is a large technology company based in the Greater Seattle Area. They develop software, services, products, and hardware devices.

TECHNICAL WRITER 2

Key Responsibilities:

• Collaborate with software engineers and other technical team members to gather information and develop clear and concise troubleshooting guides.
• Create and maintain various self-service documentation, including FAQs, how-to guides, and knowledge base articles.
• Ensure all documentation is accurate, up-to-date, and aligned with company standards and best practices.
• Review and edit existing documentation to enhance clarity, consistency, and overall quality.
• Work closely with the support team to identify common issues and create documentation to address these problems proactively.
• Use technical knowledge to translate complex technical concepts into easily understandable content for various audiences.
• Conduct research and interviews to gather information from subject matter experts.
• Participate in peer reviews and provide constructive feedback to colleagues.
• Stay current with industry trends and advancements to continuously improve documentation quality.

What makes this role interesting? The mission of this org is to protect customers and company from individuals or organizations that seek to do harm. Those with a law enforcement background or interest in legal issues/cybersecurity would thrive in this role.

YOUR SKILLS AND EXPERIENCE

Top 3 Skills:

1. Minimum 2 years’ experience with Markdown
2. Minimum 2 years’ experience with Excel
3. Minimum 2 years’ experience with Word

Years of Experience: 2-4 years of experience required for the role.

Qualifications: Looking for a technical writer that can work closely with engineers, or review transcripts of conversations with engineers, and convert those to troubleshooting guides or other relevant knowledge base articles.

• 2-4 years of experience as a Technical Writer, preferably in a software development environment.
• Excellent written and verbal communication skills.
• Strong ability to explain technical concepts clearly and concisely.
• Proficiency in using documentation tools and software, such as Microsoft Word, Confluence, and Markdown editors.
• Experience with version control systems (e.g., Git) is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.
• Detail-oriented with strong organizational and time management skills.
• Familiarity with Agile methodologies and software development lifecycle (SDLC).

Preferred Qualifications:

• Knowledge of programming languages and software engineering concepts.
• Experience creating multimedia content, such as video tutorials or infographics.
• Prior experience in developing documentation for customer support teams.

Degree/Certs: Bachelor’s degree required, a Master degree in technical communication is preferred.

Disqualifiers: Candidates with lack of experience in the tech industry will not be eligible for the role.

Best: The ideal candidate will have 2-4 years of experience working with software engineers to develop comprehensive troubleshooting guides and other self-service documentation. This role is crucial in aiding new engineers and support personnel to efficiently understand and address technical issues.

PI: Feedback from team & Sponsor. Performance will be assessed based on meeting deadlines, quality of work, feedback from the team.

WORK ENVIRONMENT

Start & End: 3/3/2025 – 6/30/2025.

Schedule: M-F, 40 hrs a week, no OT expected.

Typical Tasks: The role will consist of 30% collaborating with software engineers and other technical team members, 30% ensuring all documentation is accurate up to date, 30% reviewing and editing existing documentation and then 10% meetings.

Interaction Level: High level of interaction with Team & Sponsor.

Work Environment: Redmond, WA. Role is hybrid onsite, mobile/shared workspace.

Flex Hours/Remote: Contractor will be required to work onsite 50% of the time.

Extension: Chance to extend.

BENEFITS

We offer the opportunity to participate in health, dental, and vision insurance, along with a 401k.

HOW TO APPLY

Please register your interest by applying here with your LinkedIn profile.

KEYWORDS

Technical writer, technical writing, markdown, excel, word, software development environment

Murphy is an Equal Opportunity Employer. We will consider all applications without regard to race, gender, sexual orientation, gender identity, age, color, religion, national origin, veteran status, disability, genetic information or any other status protected by applicable law.

Seniority level

Not Applicable

Employment type

Contract

Job function

Writing/Editing

Industries: IT Services and IT Consulting