Service Writer - Torrington Job at O&G Industries Inc in Torrington

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If you are ready to start building your career with a company dedicated to employing the most talented workforce in the industry, we are ready to speak with you!

O&G Industries, Inc., an innovative and diversified construction company based out of Torrington, CT, is seeking a Service Writer to join our team. This position is based out of our Torrington repair facility. We are a highly respected leader in our field and ranked as one of the top construction firms in the Northeast.

Responsibilities:

1. Accept and direct all incoming phone calls
2. Communicate with drivers, operators, and other departments to address their concerns regarding defects or issues with their vehicles and/or equipment
3. Review all DVIRs, open repair orders based on the DVIR complaint, evaluate required parts, labor, comments, and close repair orders daily
4. Work with other O&G facilities to provide support pertaining to DVIRs and daily Maintenance issues related to O&G assets
5. Assist Diesel Technicians with repair order creations
6. Provide estimates to other departments for the renting of equipment and the cost of repairing equipment
7. Support the creation and maintenance of vehicle records to ensure accurate files
8. Perform various administrative tasks
9. Other tasks assigned as needed

Qualifications:

1. 1-3 years of experience with cars, trucks, and heavy equipment
2. Proficient with computer applications, including Word, Excel, and maintenance software.
3. Familiarity with service writing practices and procedures
4. Mechanical knowledge with a focus on fleet repair processes
5. Strong attention to detail
6. Basic math skills
7. Must be able to communicate effectively and efficiently

We offer a competitive benefit and compensation package that includes health, dental, vision, 401(k) with company match, company paid life insurance, company paid long term disability insurance, paid holidays, and earned time off.

EOE/AA/Disability, Veteran and Second Chance Employer

We are an E-Verify Participating Employer.